Hospitality
Q: Are all guestrooms at 1 Hotel Copenhagen in Copenhagen (København), Capital Region (Region Hovedstaden) non-smoking?
A: Yes, all guestrooms at 1 Hotel Copenhagen are non-smoking, including a prohibition on e-cigarettes. If smoke is detected in a room, a minimum fee of 1500 DKK per room per day will be charged.
Q: Are extra blankets and pillows available in the rooms at 1 Hotel Copenhagen in Copenhagen (København), Capital Region (Region Hovedstaden) ?
A: Yes, extra blankets and pillows are available in the rooms at 1 Hotel Copenhagen.
Q: Are smoking rooms available at 1 Hotel Copenhagen in Copenhagen (København), Capital Region (Region Hovedstaden) ?
A: No, 1 Hotel Copenhagen is a smoke-free environment, including e-cigarettes. Smoking is not permitted in any rooms. If smoke is detected, a minimum fee of 1500 DKK per room per day will be charged.
Q: Are there any outdoor spaces or gardens at 1 Hotel Copenhagen in Copenhagen (København), Capital Region (Region Hovedstaden) ?
A: Yes, 1 Hotel Copenhagen features a lush green garden with manicured walking paths and tall trees, providing outdoor spaces for guests to enjoy.
Q: Are transfer showers available in guest rooms at 1 Hotel Copenhagen in Copenhagen (København), Capital Region (Region Hovedstaden) ?
A: Yes, transfer showers are available in accessible guestrooms at 1 Hotel Copenhagen. The accessible rooms feature roll-in showers, which accommodate transfer shower needs.
Q: Are video games available at 1 Hotel Copenhagen in Copenhagen (København), Capital Region (Region Hovedstaden) ?
A: No, video games are not available at 1 Hotel Copenhagen in Copenhagen (København), Capital Region (Region Hovedstaden) .
Q: Can guests rent a car directly from a rental desk at 1 Hotel Copenhagen in Copenhagen (København), Capital Region (Region Hovedstaden) ?
A: No, guests cannot rent a car directly from a rental desk at 1 Hotel Copenhagen. However, the hotel offers bike rentals, and transportation options such as taxis, rideshares, and public transit are easily accessible nearby.
Sources: [1]
Q: Can I make a reservation without a credit card at 1 Hotel Copenhagen in Copenhagen (København), Capital Region (Region Hovedstaden) ?
A: No, you cannot make a reservation without a credit card at 1 Hotel Copenhagen. All reservations must be guaranteed by a major credit card at the time of booking, and a physical credit card in the guest's name must be presented upon check-in. If booking on behalf of someone else, you need to contact the hotel in advance to arrange third-party billing. Additionally, a hold of 1000 DKK per day will be placed on the credit card to cover incidentals.
Q: Can I pay for the deposit with a credit card at 1 Hotel Copenhagen in Copenhagen (København), Capital Region (Region Hovedstaden) ?
A: Yes, you can pay the deposit with a credit card at 1 Hotel Copenhagen. A deposit of DKK 1,000 is required on arrival and will be collected by credit card. A physical credit card in the guest's name must be presented upon check-in.
Q: Can I use JCB at 1 Hotel Copenhagen in Copenhagen (København), Capital Region (Region Hovedstaden) ?
A: Yes, you can use JCB cards at 1 Hotel Copenhagen, but since JCB is a commercial or private card issued outside the EU/EEA, a fee will be charged. The fee varies depending on the type of card and the country of origin. Additionally, a physical credit card in the guest's name must be presented at check-in.
Q: Do any rooms have a balcony or patio at 1 Hotel Copenhagen in Copenhagen (København), Capital Region (Region Hovedstaden) ?
A: Yes, some rooms at 1 Hotel Copenhagen feature a balcony. Examples include the Skyline King Balcony room and the Skyline Queen Balcony room, both of which offer balcony views.
Q: Does 1 Hotel Copenhagen in Copenhagen (København), Capital Region (Region Hovedstaden) charge a resort fee for guests?
A: 1 Hotel Copenhagen does not charge a resort fee for guests. However, there are various optional fees and charges such as a deposit, fees for buffet breakfast, valet parking, early check-in, late check-out, rollaway beds, and incidental holds on credit cards. There is no mention of a separate resort fee.
Q: Does 1 Hotel Copenhagen in Copenhagen (København), Capital Region (Region Hovedstaden) have a BBQ or picnic area?
A: No, a BBQ or picnic area is not available at 1 Hotel Copenhagen in Copenhagen (København), Capital Region (Region Hovedstaden) .
Q: Does 1 Hotel Copenhagen in Copenhagen (København), Capital Region (Region Hovedstaden) have a bookstore on the premises or within walking distance?
A: 1 Hotel Copenhagen does not have a dedicated bookstore on-site. However, the hotel features a small retail area with curated items. For guests looking for books, there are several options nearby. One example is Arnold Busck, just a short walk from the hotel (approximately 200 meters).
Q: Does 1 Hotel Copenhagen in Copenhagen (København), Capital Region (Region Hovedstaden) have a game room?
A: 1 Hotel Copenhagen does not have a game room.
Q: Does 1 Hotel Copenhagen in Copenhagen (København), Capital Region (Region Hovedstaden) have an wheel chair accessible route to the registration desk?
A: Yes, 1 Hotel Copenhagen has a wheelchair accessible route to the registration desk. The hotel features accessible entrance doors with wide openings, a lobby free of any steps, and all public areas including the registration desk are accessible.
Sources: [1]
Q: Does 1 Hotel Copenhagen in Copenhagen (København), Capital Region (Region Hovedstaden) participate in a reward program?
A: Yes, 1 Hotel Copenhagen participates in a reward program.
Q: Does 1 Hotel Copenhagen in Copenhagen (København), Capital Region (Region Hovedstaden) provide electronic room keys for guests?
A: Yes, 1 Hotel Copenhagen provides electronic room keys for guests, as they use key card access for security.
Q: Does 1 Hotel Copenhagen in Copenhagen (København), Capital Region (Region Hovedstaden) provide meeting space for guests?
A: Yes, 1 Hotel Copenhagen provides meeting and event spaces for guests. They offer various rooms designed to inspire gatherings for business, celebrations, and other occasions, featuring sunlit rooms with natural materials, flexible layouts, and thoughtful amenities. Specific meeting room setups include theatre style for 180 people, U-shape for 37, and boardroom for 40, with spaces such as Oak meeting room available.
Q: Does 1 Hotel Copenhagen in Copenhagen (København), Capital Region (Region Hovedstaden) provide transportation arrangements?
A: Yes, 1 Hotel Copenhagen offers several transportation options to assist guests. From the airport, guests can take the Metro M2 line toward Nørreport Station for a 15-minute ride followed by a 5-minute walk to the hotel. Taxis are also readily available outside Terminal 3 for a direct ride to the hotel, costing approximately 400 DKK. Additionally, the hotel can arrange private transfers tailored to guests' preferences upon request. However, the hotel does not provide a shuttle or house car service.
Sources: [1]
Q: Does the health club facilities (pool/gym) at 1 Hotel Copenhagen in Copenhagen (København), Capital Region (Region Hovedstaden) require a key for entry?
A: The gym at 1 Hotel Copenhagen is available to guests aged 18 and older, with younger guests allowed only when accompanied by an adult. It is unsupervised, and users must accept a liability waiver and gym house rules upon entry. There is no mention of a key requirement for gym access. The hotel does not have a pool onsite. Therefore, no key is required for pool access, and there is no indication that a key is needed to enter the gym facilities.
Q: How can I modify or cancel my reservation at 1 Hotel Copenhagen in Copenhagen (København), Capital Region (Region Hovedstaden) ?
A: To modify your reservation at 1 Hotel Copenhagen, if you booked through a third-party website, you need to contact that original booking channel directly for any changes or updates. If you booked through the hotel's own website, you can manage your reservation by entering your details on their reservation management page. For cancellations, the policy depends on the rate type you booked: - Pay Now rates are non-refundable and cannot be changed or transferred. - Pay Later rates require cancellation notice by 4 pm one day before arrival (hotel time) to avoid a fee equal to the first night's rate plus tax. - No-shows will be charged accordingly: Pay Now rates retain the full deposit, and Pay Later rates incur the first night's rate plus taxes. If you want someone else to pay for your reservation or pay on behalf of someone else, you must notify the hotel at least 72 hours before arrival by contacting them via email. For assistance or specific inquiries, you can contact the Reservations team at +45 33 45 98 00 or +1 855 212 0200.
Q: Is 1 Hotel Copenhagen in Copenhagen (København), Capital Region (Region Hovedstaden) considered a resort property?
A: No, 1 Hotel Copenhagen is not considered a resort property.
Q: Is a credit card required to secure my rate at 1 Hotel Copenhagen in Copenhagen (København), Capital Region (Region Hovedstaden) ?
A: Yes, a physical credit card in the guest's name must be presented at check-in to secure your rate at 1 Hotel Copenhagen. If booking on behalf of someone else, you need to contact the hotel in advance to arrange third party billing. Additionally, a hold of 1000 DKK per day will be placed on the credit card to cover incidentals.
Q: Is a safe deposit box available at 1 Hotel Copenhagen in Copenhagen (København), Capital Region (Region Hovedstaden) ?
A: Yes, a safe deposit box is available at 1 Hotel Copenhagen.
Q: Is direct billing available at 1 Hotel Copenhagen in Copenhagen (København), Capital Region (Region Hovedstaden) ?
A: Direct billing is available for national companies that have been pre-approved and have an established credit agreement with the hotel.
Sources: [1]
Q: Is grocery shopping service available at 1 Hotel Copenhagen in Copenhagen (København), Capital Region (Region Hovedstaden) ?
A: No, grocery shopping service is not available at 1 Hotel Copenhagen in Copenhagen (København), Capital Region (Region Hovedstaden) .
Q: Is smoking allowed at 1 Hotel Copenhagen in Copenhagen (København), Capital Region (Region Hovedstaden) ?
A: Smoking is not allowed at 1 Hotel Copenhagen, including the use of e-cigarettes. The hotel is a smoke-free environment, and if smoke is detected in a room, a minimum fee of 1500 DKK per room per day will be charged.
Q: Is the 1 Hotel Copenhagen in Copenhagen (København), Capital Region (Region Hovedstaden) a "conversion", "Adaptive re-use" or "New build"?
A: The 1 Hotel Copenhagen is a project of reimagination and renovation, minimizing waste and emissions throughout the construction process. 1 Hotel Copenhagen is housed in a historic building that dates back to the 1930s. The property itself was more recently reimagined and opened as 1 Hotel Copenhagen in 2025, following a full renovation and transformation of the former hotel.
Q: Is the free internet speed at 1 Hotel Copenhagen in Copenhagen (København), Capital Region (Region Hovedstaden) suitable for video streaming and work?
A: Yes, the free WiFi available throughout 1 Hotel Copenhagen is suitable for video streaming and work.
Sources: [1]
Q: Is the front desk open 24 hours at 1 Hotel Copenhagen in Copenhagen (København), Capital Region (Region Hovedstaden) ?
A: Yes, the front desk at 1 Hotel Copenhagen is open 24 hours.
Sources: [1]
Q: Is there an accessible main entrance to the 1 Hotel Copenhagen in Copenhagen (København), Capital Region (Region Hovedstaden) ?
A: Yes, 1 Hotel Copenhagen is designed to be as accessible as possible, providing a welcoming and comfortable experience for all guests, which includes having an accessible main entrance.
Sources: [1]
Q: What are 1 Hotel Copenhagen in Copenhagen (København), Capital Region (Region Hovedstaden) security procedures?
A: Electronic key and lock systems are in use, including RFID keycards, mobile keys, deadbolts, and anti-tamper measures. Surveillance cameras (CCTV) are located on-site in public areas such as the lobby, entrances, corridors, and lifts. Building and elevator access is controlled by keycard after certain hours, with access control to specific floors via elevators. 24/7 security staff are on-site, including front desk and reception security, with staff trained to handle security incidents and emergencies. Laptop-sized in-room safes are available, and a fire alarm and evacuation process is in place, with instructions on location and emergency protocols that meet modern Danish fire and safety codes.
Q: What is the cancellation policy at 1 Hotel Copenhagen in Copenhagen (København), Capital Region (Region Hovedstaden) ?
A: The cancellation policy at 1 Hotel Copenhagen varies depending on the rate type and length of stay: - For the Retreat Collection Pay Later rates, cancellations made up to 4 PM local time, 3 days prior to arrival, can be made without penalty. Cancellations after this time will incur a charge equal to the first night’s stay, including tax. A deposit equivalent to the first night is required at booking. - For Pay Later rates in general, cancellations must be made by 4 PM one day before arrival to avoid a fee equal to the first night’s rate plus tax. - For Pay Now rates, bookings are non-refundable, non-exchangeable, and fully prepaid, with no refund upon cancellation. - Stays longer than a week may have different cancellation policies, and guests should contact the hotel for specific details. - No-shows will incur a fee: for Pay Now rates, the full deposit is retained; for Pay Later rates, the first night’s rate plus taxes will be charged, and the reservation will be marked inactive. Reservations must be guaranteed by a major credit card at booking.
Q: What is the deposit required to book a room at 1 Hotel Copenhagen in Copenhagen (København), Capital Region (Region Hovedstaden) ?
A: A deposit equivalent to the first night’s rate is required at the time of booking to secure your reservation. At check-in, full payment for the stay will be processed, and a separate hold of 1000 DKK per day will be placed on your credit card to cover incidentals, with any unused amount released after departure.
Q: What is the guest services phone number at 1 Hotel Copenhagen in Copenhagen (København), Capital Region (Region Hovedstaden) ?
A: The guest services phone number at 1 Hotel Copenhagen in Copenhagen is +45 33 45 91 00.
Q: What is the policy on incidental charges at 1 Hotel Copenhagen in Copenhagen (København), Capital Region (Region Hovedstaden) ?
A: At 1 Hotel Copenhagen, a hold of 1000 DKK per day will be placed on your credit card upon check-in to cover incidental charges. Additional funds may be authorized as needed based on any incurred incidental expenses during your stay. A physical credit card in the guest's name must be presented at check-in, and if booking on behalf of someone else, prior arrangement with the hotel is required for third-party billing. The name on the credit card used for incidentals must match the primary name on the reservation. Cash payments are accepted but cash payments exceeding 15,000 DKK are not permitted in compliance with Danish regulations.
Q: What is the procedure for after-hours check-in at 1 Hotel Copenhagen in Copenhagen (København), Capital Region (Region Hovedstaden) ?
A: You’re welcome to check in at 1 Hotel Copenhagen until 12:00 AM without needing to notify the hotel in advance. If you expect to arrive after midnight, we kindly ask that you contact the hotel ahead of time to ensure a smooth and seamless arrival. The front desk is staffed 24 hours, and late check-in is subject to availability.
Sources: [1]
Q: What is the website link for 1 Hotel Copenhagen in Copenhagen (København), Capital Region (Region Hovedstaden) ?
A: The website for the hotel is https://www.1hotels.com/copenhagen
Q: What languages are spoken by the staff at 1 Hotel Copenhagen in Copenhagen (København), Capital Region (Region Hovedstaden) ?
A: The staff at 1 Hotel Copenhagen speak Danish, English, Spanish, French, Dutch, Norwegian, and Swedish.
Q: Which amenities does 1 Hotel Copenhagen in Copenhagen (København), Capital Region (Region Hovedstaden) offer?
A: 1 Hotel Copenhagen offers a variety of amenities including free WiFi, family rooms, non-smoking rooms, a fitness center, two restaurants, facilities for disabled guests, room service, a bar, and very good breakfast. Additional features include private bathrooms with bathrobes, hairdryers, and showers, wardrobes or closets in bedrooms, outdoor furniture, and a terrace. The hotel is pet friendly, allowing pets on request with possible charges. Air conditioning is also available.