Hospitality
Q: Are all guestrooms at 1 Hotel Hanalei Bay in Princeville (Kaua‘i), Hawaii non-smoking?
A: Yes, all guestrooms, suites, balconies, and public areas at 1 Hotel Hanalei Bay in Princeville (Kaua‘i), Hawaii are non-smoking. Smoking is prohibited throughout the property, and if it occurs, cleaning fees may apply. Designated smoking areas are available.
Q: Are connecting rooms available at 1 Hotel Hanalei Bay in Princeville (Kaua‘i), Hawaii?
A: Yes, connecting rooms are available at 1 Hotel Hanalei Bay in Princeville (Kaua‘i), Hawaii.
Q: Are smoking rooms available at 1 Hotel Hanalei Bay in Princeville (Kaua‘i), Hawaii?
A: No, smoking rooms are not available at 1 Hotel Hanalei Bay. The property is smoke-free, and smoking is prohibited in guestrooms, suites, balconies, and public areas. If smoking occurs, cleaning fees apply. Designated smoking areas are available.
Q: Are there elevators at 1 Hotel Hanalei Bay in Princeville (Kaua‘i), Hawaii?
A: Yes, there are elevators at 1 Hotel Hanalei Bay in Princeville (Kaua‘i), Hawaii.
Q: Can guests rent a car directly from a rental desk at 1 Hotel Hanalei Bay in Princeville (Kaua‘i), Hawaii?
A: Guests cannot rent a car directly from a rental desk at 1 Hotel Hanalei Bay. Most visitors are advised to rent a car at the airport due to limited transportation options and taxi services on the island. The hotel offers valet parking and has an electric house car available for guest use, but car rentals must be arranged offsite.
Q: Can I pay for the deposit with a credit card at 1 Hotel Hanalei Bay in Princeville (Kaua‘i), Hawaii?
A: Yes, you can pay for the deposit with a major credit card when booking at 1 Hotel Hanalei Bay in Princeville (Kaua‘i), Hawaii. Reservations must be guaranteed by a major credit card, and a hold of $200 per day is placed on your credit card to cover incidentals.
Q: Do children stay free at 1 Hotel Hanalei Bay in Princeville (Kaua‘i), Hawaii?
A: Yes, children up to the age of 12 years can stay for free at 1 Hotel Hanalei Bay when using existing beds in the parent or guardian's room. Additionally, free cribs are available on request.
Q: Do guest rooms at 1 Hotel Hanalei Bay in Princeville (Kaua‘i), Hawaii include a seating area with a sofa or chair?
A: Yes, guest rooms at 1 Hotel Hanalei Bay in Princeville (Kaua‘i), Hawaii include a seating area with a sofa or chair.
Q: Does 1 Hotel Hanalei Bay in Princeville (Kaua‘i), Hawaii accept credit card authorization forms?
A: Yes, guests or third-party bookings on behalf of someone else must contact the hotel directly to arrange this.
Q: Does 1 Hotel Hanalei Bay in Princeville (Kaua‘i), Hawaii charge a resort fee for guests?
A: Yes, 1 Hotel Hanalei Bay charges a daily resort fee of $59 per room, exclusive of tax, applied at the time of check-in. This fee is separate from the room rate and includes amenities such as a lobby farmstand with fresh seasonal fruit, bicycle rentals, the Audi Experience e-tron drive program and house car, pet beds for four-legged guests, reef-safe sunscreen, preferred tee times and discounts at Princeville Makai Golf Club, as well as various daily fitness, wellness, cultural, and taste experiences.
Q: Does 1 Hotel Hanalei Bay in Princeville (Kaua‘i), Hawaii have a reservation link?
A: Yes, 1 Hotel Hanalei Bay in Princeville, Kaua‘i, Hawaii provides a reservation link on their website for booking stays.
Q: Does 1 Hotel Hanalei Bay in Princeville (Kaua‘i), Hawaii have any sustainability initiatives?
A: Yes, 1 Hotel Hanalei Bay in Princeville, Kaua‘i, Hawaii has several sustainability initiatives. The hotel emphasizes sustainability at its core, having saved significant materials from landfills and reduced greenhouse gas emissions through re-imagining rather than completely rebuilding the property. It collaborates with local community leaders to protect and honor the island’s ecosystems and incorporates mindful design and innovative initiatives to preserve the natural beauty of Kaua‘i. The hotel also supports local cultural practices, regenerative farming, sustainable fishing, and restoration of native landscapes. Additionally, it participates in programs like Surfrider Kaua‘i's Ocean Friendly Visitors Program to encourage guests to keep beaches clean and reduce single-use plastics. The hotel is committed to equity and inclusion, with intentional contracts involving BIPOC workers and goals to increase diverse representation in leadership. Overall, 1 Hotel Hanalei Bay integrates luxury hospitality with strong environmental and social responsibility efforts.
Q: Does 1 Hotel Hanalei Bay in Princeville (Kaua‘i), Hawaii offer event planning services?
A: Yes, 1 Hotel Hanalei Bay offers event planning services for a variety of occasions including weddings, corporate events, social events, and private dining. They provide multiple indoor and outdoor event spaces with stunning natural backdrops and a dedicated team to ensure every detail is thoughtfully managed for memorable celebrations.
Q: Does 1 Hotel Hanalei Bay in Princeville (Kaua‘i), Hawaii offer free internet access for guests?
A: Yes, 1 Hotel Hanalei Bay in Princeville, Kaua‘i, Hawaii offers complimentary Wi-Fi internet access for registered hotel guests.
Sources: [1]
Q: Does 1 Hotel Hanalei Bay in Princeville (Kaua‘i), Hawaii participate in any green programs?
A: Yes, 1 Hotel Hanalei Bay in Princeville, Kaua‘i, Hawaii actively participates in green programs. The hotel emphasizes sustainability as a core value, having saved significant materials from landfills and reduced greenhouse gas emissions through re-imagination rather than rebuilding. It is involved in initiatives such as planting tens of thousands of trees and supporting regenerative farming, sustainable fishing, and native landscape restoration. The hotel is also a member of Surfrider Kauaʻi's Ocean Friendly Visitors Program, encouraging guests to keep beaches clean by packing out what they bring in, using reusable water bottles, avoiding single-use plastics, and participating in marine debris beach clean-ups. These efforts reflect a strong commitment to environmental stewardship and honoring the island’s natural beauty.
Q: Does 1 Hotel Hanalei Bay in Princeville (Kaua‘i), Hawaii provide electronic room keys for guests?
A: Yes, electronic room keys are provided for guests at 1 Hotel Hanalei Bay in Princeville (Kaua‘i), Hawaii.
Q: Does 1 Hotel Hanalei Bay in Princeville (Kaua‘i), Hawaii provide meeting space for guests?
A: Yes, 1 Hotel Hanalei Bay in Princeville (Kaua‘i), Hawaii offers meeting space for guests.
Q: Does the 1 Hotel Hanalei Bay in Princeville (Kaua‘i), Hawaii have guest evacuation plans in case of an emergency?
A: Yes, 1 Hotel Hanalei Bay in Princeville (Kaua‘i), Hawaii has guest evacuation plans in case of an emergency.
Q: Does the 1 Hotel Hanalei Bay in Princeville (Kaua‘i), Hawaii, have roll-in shower available?
A: Yes, 1 Hotel Hanalei Bay offers accessible guestrooms that include roll-in showers as one of the available accessibility features.
Q: Is 1 Hotel Hanalei Bay in Princeville (Kaua‘i), Hawaii considered a resort property?
A: Yes, 1 Hotel Hanalei Bay in Princeville, Kaua‘i, Hawaii is considered a resort property. It is described as a luxury beachfront resort offering amenities such as top-rated golf courses, a full-service spa, gourmet dining, multiple bars, beach cabanas, pools, and wellness activities, making it a full resort experience.
Sources: [1]
Q: Is a safe deposit box available at 1 Hotel Hanalei Bay in Princeville (Kaua‘i), Hawaii?
A: Yes, every room at 1 Hotel Hanalei Bay in Princeville, Kaua‘i, Hawaii, is equipped with a personal safe that is large enough to accommodate a laptop.
Q: Is a voltage converter available at 1 Hotel Hanalei Bay in Princeville (Kaua‘i), Hawaii?
A: Voltage converter available upon request at 1 Hotel Hanalei Bay in Princeville, Kaua‘i, Hawaii.
Q: Is an electrical adapter available at 1 Hotel Hanalei Bay in Princeville (Kaua‘i), Hawaii?
A: Yes, an electrical adapters are available at 1 Hotel Hanalei Bay in Princeville (Kaua‘i), Hawaii.
Q: Is Discover Card accepted at 1 Hotel Hanalei Bay in Princeville (Kaua‘i), Hawaii?
A: Yes, Discover Card is accepted at 1 Hotel Hanalei Bay in Princeville (Kaua‘i), Hawaii.
Q: Is smoking allowed at 1 Hotel Hanalei Bay in Princeville (Kaua‘i), Hawaii?
A: Smoking is not allowed at 1 Hotel Hanalei Bay in Princeville (Kaua‘i), Hawaii. The property is smoke-free, and smoking is prohibited in guestrooms, suites, balconies, and public areas. If smoking occurs, a cleaning fee of up to $500 per room and $1,000 per suite may apply. Designated smoking areas are available.
Q: Is the free internet at 1 Hotel Hanalei Bay in Princeville (Kaua‘i), Hawaii limited to certain hours or available 24/7?
A: The free internet at 1 Hotel Hanalei Bay is available 24/7.
Sources: [1]
Q: Is the free internet speed at 1 Hotel Hanalei Bay in Princeville (Kaua‘i), Hawaii suitable for video streaming and work?
A: Yes, the free Wi-Fi internet at 1 Hotel Hanalei Bay offers speeds of over 100 Mbps, which is suitable for video streaming and work. The connection supports up to 15 devices per room, making it adequate for typical streaming and professional tasks.
Sources: [1]
Q: Is the front desk open 24 hours at 1 Hotel Hanalei Bay in Princeville (Kaua‘i), Hawaii?
A: Yes, the front desk is open 24 hours at 1 Hotel Hanalei Bay in Princeville (Kaua‘i), Hawaii.
Q: Is there a convenience or sundry store at 1 Hotel Hanalei Bay in Princeville (Kaua‘i), Hawaii?
A: Yes, there is a retail store called Goodthings near the lobby at 1 Hotel Hanalei Bay where you can find a selection of gifts, apparel, and locally curated goods. Additionally, the hotel features a Goodthings minibar in the rooms with snacks and beverages. Nearby, the Princeville Shopping Center and North Shore General Store offer convenience and sundry items for guests.
Q: Is there an accessible main entrance to the 1 Hotel Hanalei Bay in Princeville (Kaua‘i), Hawaii?
A: Yes, 1 Hotel Hanalei Bay in Princeville, Kaua‘i, Hawaii has an accessible main entrance with ramp access to all spaces, including the hotel entrance.
Sources: [1]
Q: What amenities are complementary at 1 Hotel Hanalei Bay in Princeville (Kaua‘i), Hawaii?
A: At 1 Hotel Hanalei Bay in Princeville, Kaua‘i, Hawaii, the complementary amenities include free WiFi, outdoor swimming pools, a fitness center, and certain classes without extra charge.
Sources: [1]
Q: What are 1 Hotel Hanalei Bay in Princeville (Kaua‘i), Hawaii security procedures?
A: At 1 Hotel Hanalei Bay, guests are required to present a valid government or state-issued photo ID at check-in for security purposes. Additionally, a major credit card is needed to guarantee the reservation, and the hotel may hold a $200 per day authorization on the credit card to cover incidentals. The name on the credit card used for incidentals must match the primary name on the guestroom reservation. The front desk staff greets guests upon arrival, and government-issued photo identification along with a credit card, debit card, or cash deposit may be required at check-in for incidental charges. The property also offers contactless guest services to enhance safety, including mobile key access, contactless payment, and front desk text messaging.
Q: What enhanced hygiene or cleanliness protocols are in place at 1 Hotel Hanalei Bay in Princeville (Kaua‘i), Hawaii?
A: 1 Hotel Hanalei Bay in Princeville, Kaua‘i, Hawaii, follows enhanced hygiene and cleanliness protocols that include sanitizing the property with hospital-grade, EPA-approved agents and activated oxygen spray bottles. The kitchen staff adheres to rigorous cleaning processes, and the management team has completed ServSafe® certification for advanced safety training. Hand sanitizer is available throughout all public and team areas, and high-touch surfaces such as furniture, door handles, and elevators are sanitized multiple times daily. The hotel also offers contactless guest services, including mobile key access, television controls, menu ordering and payment, service requests, concierge support, front desk text messaging, and contactless check-out to further promote safety and hygiene.
Q: What is the cancellation policy at 1 Hotel Hanalei Bay in Princeville (Kaua‘i), Hawaii?
A: The cancellation policy at 1 Hotel Hanalei Bay in Princeville (Kaua‘i), Hawaii is as follows: - For Pay Later rates, cancellations must be made at least 21 days prior to arrival to avoid a cancellation fee equal to 2 nights' room and tax. - For Pay Later rates under the Retreat Collection, cancellations must be made at least 60 days before arrival to avoid a 2-night room and tax cancellation fee. - Full non-refundable deposits are due 14 days prior to arrival. - For no-show reservations, a charge of 2 nights' room and tax will be applied to the credit card on file. - Pay Now rates are fully prepaid and non-refundable. - There may be particular dates throughout the year when guarantee and cancellation policies vary.
Q: What is the guest services phone number at 1 Hotel Hanalei Bay in Princeville (Kaua‘i), Hawaii?
A: The guest services phone number at 1 Hotel Hanalei Bay in Princeville (Kaua‘i), Hawaii is +1 808 826 9644.
Q: What is the hotel's policy on lost and found items?
A: The hotel keeps lost and found items for 30 calendar days. Guests can search for their lost items via a provided link. Items can be shipped to guests at their expense. A friend or family member may claim lost items if the hotel is emailed the name of the person retrieving the item, and identification matching that name is presented before release. Medications are not stored and are disposed of. Alcohol, wine, cigarettes, food, and perishable items are also not kept and are disposed of on the same day they are collected.
Q: What is the main phone area code at 1 Hotel Hanalei Bay in Princeville (Kaua‘i), Hawaii?
A: The main phone area code at 1 Hotel Hanalei Bay in Princeville (Kaua‘i), Hawaii is 808.
Q: What is the maximum guest room occupancy at 1 Hotel Hanalei Bay in Princeville (Kaua‘i), Hawaii?
A: The maximum guest room occupancy at 1 Hotel Hanalei Bay in Princeville (Kaua‘i), Hawaii depends on the room booked. e.g., a king room will accommodate two guests while a two queen room can accommodate four.
Q: What is the policy on incidental charges at 1 Hotel Hanalei Bay in Princeville (Kaua‘i), Hawaii?
A: At 1 Hotel Hanalei Bay, a hold of $200 per day is placed on your credit card to cover incidental charges during your stay.
Q: What languages are spoken by the staff at 1 Hotel Hanalei Bay in Princeville (Kaua‘i), Hawaii?
A: The staff at 1 Hotel Hanalei Bay in Princeville (Kaua‘i), Hawaii, speak multiple languages including English, French, Japanese, Korean, Danish, Dutch, Italian, Portuguese, Simplified Chinese, Balinese, Spanish.