Policy
Q: Are cats allowed at 1 Hotel Hanalei Bay?
A: Yes, cats of all sizes are welcome at 1 Hotel Hanalei Bay.
Q: Are children allowed in all hotel areas at 1 Hotel Hanalei Bay?
A: Children are welcome at the hotel, however, there are age restrictions for certain areas. Guests must be 18 or older for general spa access, and guests ages 14-17 may enjoy spa services but will not have access to the sauna, steam room, or spa locker areas. Guests under 14 may receive salon services only. Additionally, the infinity pool and jacuzzi are for guests age 21 and above.
Q: Are dogs allowed at 1 Hotel Hanalei Bay?
A: Yes, dogs are warmly welcomed at 1 Hotel Hanalei Bay. It is a pet-friendly hotel, and you can bring up to two pups along for your stay with no extra fee. Dogs and cats of all sizes are welcome. Please note that the State of Hawaiʻi requires pets to quarantine.
Q: Are pets allowed in all rooms at 1 Hotel Hanalei Bay in Princeville (Kaua‘i), Hawaii?
A: Yes, pets are allowed in all rooms at 1 Hotel Hanalei Bay in Princeville (Kaua‘i), Hawaii.
Q: Are pets allowed in public areas at 1 Hotel Hanalei Bay?
A: Yes, pets are allowed in public spaces at 1 Hotel Hanalei Bay, provided they are on a leash or in a carrier. However, pets are not permitted in dining areas or the fitness center.
Q: Are service animals allowed at 1 Hotel Hanalei Bay in Princeville (Kaua‘i), Hawaii?
A: Yes, service animals are allowed at 1 Hotel Hanalei Bay in Princeville (Kaua‘i), Hawaii.
Q: Are taxes included in the room rate at 1 Hotel Hanalei Bay?
A: Yes, the totals shown for the room rates include taxes and fees.
Q: Are there additional fees I should know about at 1 Hotel Hanalei Bay?
A: Yes, there are a few additional fees to be aware of at 1 Hotel Hanalei Bay. A resort fee is applied per night. The Expedia listing states a resort fee of USD 70.04 per accommodation, per night, which includes beach access, beach loungers, beach towels, bicycle storage, business center/computer access, concierge service, fitness center access, health club access, housekeeping, in-room bottled water, in-room coffee, in-room safe, pool access, and hot tub access. The hotel's direct website mentions a daily $59 resort fee per room, exclusive of tax, applied at check-in, which includes amenities such as a lobby farmstand with fresh seasonal fruit, bicycle rentals, Audi Experience: e-tron drive program and house car, pet beds, reef-safe sunscreen, preferred tee times and discounts at Princeville Makai Golf Club, and daylife happenings including fitness and wellness experiences. Valet service for registered hotel guests is $55+ per night. For day guests, restaurant patrons, and spa guests, valet parking charges are up to 4 hours: $20+ tax; 5 to 12 hours: $55+ tax. Additionally, standard Kauaʻi taxes and tourism assessments are applied to all reservations. An incidental hold of $200/day will be placed on your credit card. There is an early departure fee of one night’s stay plus tax, and a late checkout fee of half night’s rate plus tax after 11 AM or full night’s rate plus tax after 4 PM. A cleaning fee of up to $500 per room and $1,000 per suite applies if smoking occurs in prohibited areas.
Q: Are there adult-only areas at 1 Hotel Hanalei Bay?
A: Guests must be 18 or older to access the Bamford Wellness Spa. Guests aged 14-17 may receive spa services but will not have access to the sauna, steam room, or spa locker areas. Guests under 14 may receive salon services only.
Q: Are there any size restrictions for pets at 1 Hotel Hanalei Bay in Princeville (Kaua‘i), Hawaii?
A: No, there are no size restrictions for pets at 1 Hotel Hanalei Bay. Dogs and cats of all sizes are welcome.
Q: Are there non-refundable rates at 1 Hotel Hanalei Bay?
A: Yes, there are non-refundable rates available. Our "Pay Now" rates are fully pre-paid and non-refundable. Additionally, our standard deposit policy requires a 2-night non-refundable deposit 21 days prior to arrival. For "Pay Later rates for Retreat Collection," a 2-night non-refundable deposit is due 60 days prior to arrival, with a full non-refundable deposit due 14 days prior to arrival.
Q: Are there refundable room rates available at 1 Hotel Hanalei Bay?
A: Yes, refundable room rates are available. Our Pay Later rates can be cancelled 21 days prior to arrival to avoid a 2-night room and tax cancellation fee. For Retreat Collection Pay Later rates, cancellation must occur 60 days before arrival to avoid a 2-night room and tax fee. Please note that Pay Now rates are fully pre-paid and non-refundable.
Q: Can I leave my pet unattended in the room at 1 Hotel Hanalei Bay in Princeville (Kaua‘i), Hawaii?
A: It is not recommended to leave pets unattended in the room at 1 Hotel Hanalei Bay in Princeville (Kaua‘i), Hawaii.
Q: Can I pay with cash at check-in at 1 Hotel Hanalei Bay?
A: Credit cards must be presented upon check-in. Cash can be accepted in full at check-out.
Q: Do I have to pay the full amount upfront at 1 Hotel Hanalei Bay?
A: It depends on the rate you choose. "Pay Now" rates require full upfront payment and are non-refundable. For "Pay Later" rates, a 2-night non-refundable deposit is typically required 21 days prior to arrival. For "Pay Later" rates within the Retreat Collection, a 2-night non-refundable deposit is due 60 days prior to arrival, with the full non-refundable deposit due 14 days prior to arrival.
Q: Does 1 Hotel Hanalei Bay accept debit cards?
A: Yes, 1 Hotel Hanalei Bay accepts debit cards.
Q: Does 1 Hotel Hanalei Bay in Princeville (Kaua‘i), Hawaii charge an additional fee for pets?
A: No, 1 Hotel Hanalei Bay in Princeville (Kaua‘i), Hawaii does not charge an additional fee for pets.
Q: Does 1 Hotel Hanalei Bay in Princeville (Kaua‘i), Hawaii have any restrictions on the number of pets allowed per room?
A: Yes, 1 Hotel Hanalei Bay in Princeville, Kaua‘i, Hawaii allows guests to bring up to two dogs per room.
Q: Does 1 Hotel Hanalei Bay in Princeville (Kaua‘i), Hawaii offer pet amenities like beds or bowls?
A: Yes, 1 Hotel Hanalei Bay in Princeville, Kaua‘i, Hawaii provides pet amenities including beds, bowls, poop bags and more to help pets feel at home.
Sources: [1]
Q: Does 1 Hotel Hanalei Bay require a deposit when booking?
A: Yes, 1 Hotel Hanalei Bay requires a deposit when booking. For "Pay Now" rates, a full advance deposit for the entire stay, including taxes, is required at the time of booking. This deposit is non-refundable and non-changeable. For standard "Pay Later" rates, a 2-night non-refundable deposit is required 21 days prior to arrival. For "Pay Later" rates for the Retreat Collection, a 2-night non-refundable deposit is due 60 days prior to arrival, with the full non-refundable deposit due 14 days prior to arrival. All reservations must be guaranteed by a major credit card when you book.
Q: How far in advance do I need to cancel to avoid penalties at 1 Hotel Hanalei Bay?
A: To avoid cancellation penalties at 1 Hotel Hanalei Bay: * **Pay Later rates:** You must cancel 21 days prior to arrival to avoid a 2-night room & tax cancellation fee. * **Pay Later rates for Retreat Collection:** You must cancel 60 days before arrival to avoid 2-nights room and tax. * **Pay Now rates:** These are fully pre-paid and non-refundable, so cancellation penalties cannot be avoided.
Q: How late can I cancel without being charged at 1 Hotel Hanalei Bay?
A: For Pay Later rates, you must cancel 21 days prior to arrival to avoid a 2-night room and tax cancellation fee. For Pay Later rates within the Retreat Collection, cancellation is required 60 days before arrival to avoid a 2-night room and tax charge, with a full non-refundable deposit due 14 days prior to arrival. Pay Now rates are fully pre-paid and non-refundable. Please note that cancellation policies may vary for particular dates throughout the year.
Q: How much is the refundable pet deposit at 1 Hotel Hanalei Bay in Princeville (Kaua‘i), Hawaii?
A: There is no deposit required though there may be additional costs for the repair of any damages or additional cleaning requirements.
Q: How much is the security deposit at 1 Hotel Hanalei Bay?
A: To cover incidentals, we’ll hold $200 per day on your credit card.
Q: Is 1 Hotel Hanalei Bay in Princeville (Kaua‘i), Hawaii pet-friendly?
A: Yes, 1 Hotel Hanalei Bay in Princeville, Kaua‘i, Hawaii is pet-friendly. They welcome up to two dogs per stay with no extra fee and offer various perks for pets, including a welcome amenity, a dog-friendly concierge with information on local pet services, essentials like beds and bowls, and plenty of attention from the staff. However, pets are subject to the State of Hawaiʻi quarantine requirements.
Sources: [1]
Q: Is a security deposit required at check-in at 1 Hotel Hanalei Bay?
A: Yes, a security deposit is required at check-in. To cover incidentals, a minimum hold of $200 per day will be placed on your credit or debit card. If daily spending exceeds this amount, the hold will increase.
Q: Is early check-in allowed at 1 Hotel Hanalei Bay?
A: Yes, early check-in is allowed at 1 Hotel Hanalei Bay. The hotel will do its best to accommodate early check-in requests if you let them know in advance. If they cannot accommodate an early check-in, they will gladly store your luggage. To guarantee an early check-in, a fee is required, which varies depending on how early you wish to check in. However, if you arrive early and there is availability, you will be checked in at no additional cost.
Q: Is late check-out available at 1 Hotel Hanalei Bay?
A: Yes, late check-out is available. We will do our best to accommodate your request if you let us know in advance. If we are unable to accommodate a late check-out, we will gladly store your luggage. There is a late departure fee of half your nightly rate to stay in the room until 4pm. Any check-out later than 4pm requires the purchase of an additional night.
Q: Is the deposit refundable if I cancel at 1 Hotel Hanalei Bay?
A: For "Pay Now" rates, a full advance deposit for the entire stay, including taxes, is required and is non-refundable and non-changeable. For "Pay Later" rates, our standard deposit policy requires a 2-night non-refundable deposit 21 days prior to arrival. For "Pay Later" rates within the Retreat Collection, a 2-night non-refundable deposit is due 60 days prior to arrival, and a full non-refundable deposit is due 14 days prior to arrival.
Q: Is there a designated pet area or pet park at 1 Hotel Hanalei Bay in Princeville (Kaua‘i), Hawaii?
A: 1 Hotel Hanalei Bay in Princeville, Kaua‘i, Hawaii, offers a dog-friendly concierge team that provides information about Kaua‘i's best dog parks, pet shops, grooming salons, and more. While the hotel itself does not specify having a designated pet area or pet park on the property, they assist guests in finding nearby dog parks and pet-friendly locations.
Sources: [1]
Q: Is there a fee for early check-in at 1 Hotel Hanalei Bay?
A: To guarantee an early check-in, a fee is required that varies depending on how early. If you arrive early and there is availability, you will be checked in at no additional cost.
Q: Is there a fee for extra beds at 1 Hotel Hanalei Bay?
A: Yes, there is a fee for extra beds at 1 Hotel Hanalei Bay. For children aged 0-11 years, an extra bed is $35 per child, per night. For guests 12 years and older, an extra bed is $100 per person, per night. Cribs for children aged 0-2 years are free upon request.
Q: Is there a fee for late check-out at 1 Hotel Hanalei Bay?
A: Yes, there is a late check-out fee. It is half your nightly rate plus tax to stay in the room until 4 PM. If you wish to check out later than 4 PM, it requires the purchase of an additional night.
Q: Is there a pet weight restriction at 1 Hotel Hanalei Bay in Princeville (Kaua‘i), Hawaii?
A: There are no pet weight restrictions at 1 Hotel Hanalei Bay in Princeville (Kaua‘i), Hawaii.
Q: What is included in the resort fee at 1 Hotel Hanalei Bay?
A: The resort fee at 1 Hotel Hanalei Bay is $59 per room, per night, exclusive of tax. This fee includes unique amenities such as access to our lobby farmstand with fresh seasonal fruit, bicycle rentals, the Audi Experience: e-tron drive program and house car, pet beds for our four-legged guests, reef-safe sunscreen, preferred tee times and discounts at Princeville Makai Golf Club, and daylife happenings including fitness and wellness experiences.
Q: What is the limit for pet weight at 1 Hotel Hanalei Bay in Princeville (Kaua‘i), Hawaii?
A: There is no limit for pet weight currently at the hotel.
Q: What is the pet policy at 1 Hotel Hanalei Bay in Princeville (Kaua‘i), Hawaii?
A: 1 Hotel Hanalei Bay in Princeville, Kaua‘i, Hawaii, warmly welcomes dogs as part of their pet-friendly policy. Guests can bring up to two dogs with no extra fee. The hotel provides several perks for pets, including a welcome amenity, a dog-friendly concierge with information on local dog parks, pet shops, grooming salons, and treats. Essentials such as beds, bowls, poop bags are available if needed. The staff also offers plenty of affection to pets as long as the owners are comfortable with it. However, guests should be aware that the State of Hawai‘i requires pets to undergo quarantine.
Sources: [1]
Q: What payment methods does 1 Hotel Hanalei Bay accept?
A: 1 Hotel Hanalei Bay accepts credit cards, debit cards, and cash. Credit cards are required to guarantee reservations and must be presented at check-in. Cash can be accepted in full at check-out.
Q: What time is check-in at 1 Hotel Hanalei Bay?
A: Check-in time at 1 Hotel Hanalei Bay is 4pm.
Q: When is the deposit refunded at 1 Hotel Hanalei Bay?
A: After the bill has been settled during checkout, it will take 5-10 business days for any unused amount of the incidental deposit to be reflected back into your account.
Q: Will 1 Hotel Hanalei Bay hold luggage after check-out?
A: Yes, 1 Hotel Hanalei Bay will gladly stow your luggage safely and securely after check-out.