1 Hotel West Hollywood — Hospitality (Part 2 of 2)

Hospitality (Part 2 of 2) — Frequently Asked Questions

Perched above Sunset Boulevard, 1 Hotel West Hollywood blends California cool with biophilic design to create a calming, sunlit hideaway. Panoramic city views, seasonal dining, and nature-inspired interiors make it a stylish retreat at the crossroads of West Hollywood and the Hollywood Hills.

Hospitality

Q: Are accessible vanities available at 1 Hotel West Hollywood in West Hollywood, California?

A: Yes, accessible vanities are available at 1 Hotel West Hollywood in West Hollywood, California.

Sources: [1]

Q: Are all guestrooms at 1 Hotel West Hollywood in West Hollywood, California non-smoking?

A: Yes, all guestrooms at 1 Hotel West Hollywood in West Hollywood, California are non-smoking. Smoking in any guestroom or suite will result in a fee of $750 per guestroom or $1,000 per suite, with an additional possible deep cleaning fee of $500.

Sources: [1], [2], [3]

Q: Are bathtub grab bars available for guest safety at 1 Hotel West Hollywood in West Hollywood, California?

A: Yes, bathtub grab bars are available for guest safety at 1 Hotel West Hollywood in West Hollywood, California. These are available in our ADA rooms.

Sources: [1]

Q: Are connecting rooms available at 1 Hotel West Hollywood in West Hollywood, California?

A: Yes, connecting rooms are available at 1 Hotel West Hollywood in West Hollywood, California.

Sources: [1], [2], [3]

Q: Are hearing accessible rooms and/or kits available at 1 Hotel West Hollywood in West Hollywood, California?

A: Yes, 1 Hotel West Hollywood offers hearing accessible rooms and/or kits to accommodate guests with hearing impairments, ensuring a welcoming and comfortable experience.

Sources: [1]

Q: Are there elevators at 1 Hotel West Hollywood in West Hollywood, California?

A: Yes, 1 Hotel West Hollywood in West Hollywood, California has elevators.

Sources: [1], [2]

Q: Can I connect multiple devices to the free internet at 1 Hotel West Hollywood in West Hollywood, California?

A: Yes, complimentary Wi-Fi is available throughout all guestrooms and public spaces at 1 Hotel West Hollywood, and you can connect multiple devices to the free internet.

Sources: [1], [2], [3]

Q: Can I request early check-in or late check-out at 1 Hotel West Hollywood in West Hollywood, California?

A: Yes, you can request early check-in or late check-out at 1 Hotel West Hollywood. Early check-in and late check-out are subject to availability, and the hotel will do their best to accommodate your request if you let them know in advance. Note that early check-in may be available for a fee, and a late check-out fee may also apply. If early check-in or late check-out cannot be accommodated, the hotel can securely store your luggage until you are ready to leave.

Sources: [1], [2]

Q: Do any rooms have a balcony or patio at 1 Hotel West Hollywood in West Hollywood, California?

A: Yes, some rooms at 1 Hotel West Hollywood in West Hollywood, California feature a step-out balcony or patio.

Sources: [1], [2], [3]

Q: Do children stay free at 1 Hotel West Hollywood in West Hollywood, California?

A: Yes, children stay free at 1 Hotel West Hollywood in West Hollywood, California.

Q: Do I need to log in or use a special code to access the free internet at 1 Hotel West Hollywood in West Hollywood, California?

A: The wifi is complimentary but an access point is required to be filled out prior.

Sources: [1], [2], [3]

Q: Do the room windows at 1 Hotel West Hollywood in West Hollywood, California open for guest comfort and ventilation?

A: The room windows at 1 Hotel West Hollywood feature floor-to-ceiling design and include step-out balconies, indicating that the windows do open to allow guest comfort and ventilation.

Sources: [1], [2]

Q: Does 1 Hotel West Hollywood in West Hollywood, California charge a resort fee for guests?

A: Yes, 1 Hotel West Hollywood charges a daily amenity fee of $49 per room, which is separate from the room rate. This fee includes various unique amenities such as Audi e-tron house car services, in-room Nespresso machine with coffee and tea, yoga mats and foam roller, poolside sunscreen and towel service, fitness programming, local wellness perks, complimentary admission to monthly nature-inspired activations, access to seasonal events, and a lobby farmstand with fresh fruit and treats.

Sources: [1], [2], [3]

Q: Does 1 Hotel West Hollywood in West Hollywood, California offer digital check-in?

A: Yes, 1 Hotel West Hollywood offers contactless check-in, which includes digital check-in options.

Sources: [1]

Q: Does 1 Hotel West Hollywood in West Hollywood, California offer event planning services?

A: Yes, 1 Hotel West Hollywood offers event planning services for private events and weddings.

Sources: [1], [2], [3]

Q: Does 1 Hotel West Hollywood in West Hollywood, California offer free internet access for guests?

A: Yes, 1 Hotel West Hollywood offers complimentary WiFi internet access for guests throughout the guestrooms and public spaces.

Sources: [1], [2]

Q: Does 1 Hotel West Hollywood in West Hollywood, California provide electronic room keys for guests?

A: Yes, electronic room keys are provided for guests at 1 Hotel West Hollywood in West Hollywood, California.

Q: Does the 1 Hotel West Hollywood in West Hollywood, California have guest evacuation plans in case of an emergency?

A: Yes, 1 Hotel West Hollywood has guest evacuation plans in place for emergencies. Guests are advised to prepare to leave the premises by gathering essential belongings, stay calm, listen for instructions via the PA system and website, follow staff directions and posted evacuation signs, assist others if possible, and evacuate promptly when instructed. The hotel emphasizes that guest safety is a priority and provides updates and guidance throughout the process.

Sources: [1]

Q: Has 1 Hotel West Hollywood in West Hollywood, California received any official cleanliness or sanitation certification?

A: Yes, the management team at 1 Hotel West Hollywood has undergone ServSafe® certification, which ensures enhanced safety training and educational materials related to cleanliness and sanitation.

Sources: [1], [2], [3]

Q: How can I modify or cancel my reservation at 1 Hotel West Hollywood in West Hollywood, California?

A: To modify or cancel your reservation at 1 Hotel West Hollywood, you should contact the source through which you made your booking. If you booked directly through the hotel's website, you can log in and view your reservation details to make changes. If you booked through another source, you need to contact that source directly to modify or cancel your reservation. For assistance, you can also reach out to the hotel's reservations team at +1 833 625 7111.

Sources: [1], [2], [3]

Q: How do I get in touch with 1 Hotel West Hollywood in West Hollywood, California?

A: You can contact 1 Hotel West Hollywood in West Hollywood, California by calling the hotel phone number at +1 310 424 1600. For reservations, you can call +1 833 625 7111. The hotel is located at 8490 Sunset Boulevard, West Hollywood, CA 90069, United States.

Sources: [1], [2], [3]

Q: Is a credit card required to secure my rate at 1 Hotel West Hollywood in West Hollywood, California?

A: Yes, a major credit card is required to guarantee your reservation at 1 Hotel West Hollywood. The credit card must be presented upon check-in and must be the same one used to make the booking.

Sources: [1], [2], [3]

Q: Is express check-in available at 1 Hotel West Hollywood in West Hollywood, California?

A: Yes, express check-in is available at 1 Hotel West Hollywood in West Hollywood, California via the mobile 1 Hotels app.

Sources: [1]

Q: Is express check-out available at 1 Hotel West Hollywood in West Hollywood, California?

A: Yes, express check-out is available at 1 Hotel West Hollywood in West Hollywood, California via the 1 Hotels Mobile App.

Q: Is the free internet at 1 Hotel West Hollywood in West Hollywood, California limited to certain hours or available 24/7?

A: The complimentary WiFi internet access at 1 Hotel West Hollywood is available 24/7 for hotel guests.

Sources: [1], [2]

Q: Is the free internet speed at 1 Hotel West Hollywood in West Hollywood, California suitable for video streaming and work?

A: Yes, the hotel offers free WiFi throughout all guestrooms and public areas, which is included in the destination fee. The WiFi is rated highly by guests, indicating it is reliable and suitable for activities such as video streaming and work.

Sources: [1]

Q: Is the front desk open 24 hours at 1 Hotel West Hollywood in West Hollywood, California?

A: Yes, the front desk at 1 Hotel West Hollywood is open 24 hours.

Sources: [1], [2], [3]

Q: Is their an accessible route to guest at 1 Hotel West Hollywood in West Hollywood, California?

A: Yes, 1 Hotel West Hollywood provides accessible routes for guests. The hotel features accessible entrance doors with wide openings, a lobby free of any steps, accessible registration with a lowered desk, and accessible entrances to all restaurants and bars. Additionally, all meeting rooms are wheelchair accessible and free of steps, ensuring ease of movement throughout the property.

Sources: [1]

Q: Is there an accessible main entrance to the 1 Hotel West Hollywood in West Hollywood, California?

A: Yes, 1 Hotel West Hollywood has an accessible main entrance with wide opening doors and a lobby free of any steps, ensuring easy access for all guests.

Sources: [1]

Q: What amenities are complementary at 1 Hotel West Hollywood in West Hollywood, California?

A: At 1 Hotel West Hollywood, the daily amenity fee of $49 includes several complementary amenities such as Audi e-tron house car services (with 3-mile radius drop-offs and a 4-hour test drive program), in-room Nespresso machine with coffee and tea, in-room yoga mats and foam roller, poolside sunscreen, aloe vera and towel service, Mind and Movement fitness programming by Alo Wellness Club, local wellness perks and partner savings, complimentary admission to monthly nature-inspired activations and workshops, access to seasonal signature events and happenings (subject to availability), and a lobby farmstand with fresh seasonal fruit and house-made treats. Additionally, four-legged friends stay free when traveling with their guardians. The hotel also offers valet parking for $75 per day and is a smoke-free property.

Sources: [1], [2], [3]

Q: What are 1 Hotel West Hollywood in West Hollywood, California security procedures?

A: 24/7 front desk staffing, video surveillance in common areas, and key card access to floors and rooms.

Q: What enhanced hygiene or cleanliness protocols are in place at 1 Hotel West Hollywood in West Hollywood, California?

A: 1 Hotel West Hollywood maintains enhanced hygiene and cleanliness protocols that include sanitizing the property with hospital-grade, EPA-approved agents and activated oxygen spray bottles. The kitchen staff follows rigorous cleaning processes, and the management team has completed ServSafe® certification for advanced safety training. Team members undergo temperature scans upon entering the hotel, and hand sanitizer is available throughout public and team areas. High-touch surfaces such as furniture, door handles, and elevators are sanitized multiple times daily. The hotel also encourages social distancing and adherence to local mask guidelines. Additionally, contactless guest services are offered, including mobile keys, television controls, menu ordering and payment, service requests, concierge support, front desk text messaging, and contactless check-out options.

Sources: [1], [2], [3]

Q: What is the cancellation policy at 1 Hotel West Hollywood in West Hollywood, California?

A: The cancellation policy at 1 Hotel West Hollywood is as follows: - For Pay Now rates: These are non-refundable, fully pre-paid, and non-transferrable. No refunds are given even with advance notice of cancellation. - For Pay Later rates: - Standard guestrooms require cancellation notice by 12pm two days before arrival to avoid a fee of one night's rate plus tax. - Suites such as Studio Suite, Loft Suite, One Bedroom Suite, and Panoramic One Bedroom Suite require three days' notice. - Specialty accommodations, including Connecting/Neighboring Rooms, Hills House Suite, and Canyon House Suite, require seven days' notice. - Specialty suites and specialty units require a one-night deposit. - If cancellation notice is not given within the required time frame or if guests do not show up, a penalty of one night's stay plus tax will be charged to the credit card on file. - For reservations made at least 72 hours before check-in, cancellation within 24 hours of booking is allowed without penalty. Blackout dates may have their own specific rules.

Sources: [1], [2], [3]

Q: What is the deposit required to book a room at 1 Hotel West Hollywood in West Hollywood, California?

A: To book a room at 1 Hotel West Hollywood, reservations must be guaranteed by a major credit card at the time of booking. For Pay Later rates, a one-night deposit is required specifically for specialty suites and specialty units. Standard guestrooms on Pay Later rates do not require a deposit but have cancellation notice requirements to avoid fees. Cash payment is not accepted, and the credit card used for the reservation must be presented at check-in.

Sources: [1], [2], [3]

Q: What is the early departure charge at 1 Hotel West Hollywood in West Hollywood, California?

A: The early departure charge at 1 Hotel West Hollywood is one night’s stay plus tax.

Sources: [1], [2], [3]

Q: What is the hotel's policy on lost and found items?

A: The hotel keeps lost items for 30 calendar days. Medications are not stored and are disposed of. Alcohol, wine, cigarettes, food, or perishable items are also not kept and are disposed of on the same day they are collected. Guests can have their lost items shipped at their own expense. A friend or family member can claim lost items if the hotel is emailed with the name of the person retrieving the item, and identification matching that name is provided before release.

Sources: [1], [2], [3]

Q: What is the policy on incidental charges at 1 Hotel West Hollywood in West Hollywood, California?

A: At 1 Hotel West Hollywood, a hold of $150 per night is placed on your credit card at check-in to cover incidental charges. Cash payments are not accepted for incidentals. The credit card used for the reservation must be presented at check-in, and it must be the same card used to make the booking. If booking on behalf of someone else, arrangements for third-party billing must be made directly with the hotel.

Sources: [1], [2], [3]

Q: What is the procedure for after-hours check-in at 1 Hotel West Hollywood in West Hollywood, California?

A: The check-in time at 1 Hotel West Hollywood is from 4:00 PM to 12:00 AM. Guests arriving after hours should contact the hotel directly in advance to make arrangements. The front desk staff will greet guests upon arrival, and the credit card used for the reservation along with matching photo identification must be presented at check-in. Early or late arrivals are subject to availability, and the hotel will do its best to accommodate requests if notified ahead of time. Contactless check-in is also available.

Sources: [1], [2]

Q: What is the website link for 1 Hotel West Hollywood in West Hollywood, California?

A: https://www.1hotels.com/west-hollywood

Sources: [1], [2], [3]

Q: What languages are spoken by the staff at 1 Hotel West Hollywood in West Hollywood, California?

A: The staff at 1 Hotel West Hollywood speak English, French, Japanese, Korean, Danish, Dutch, Italian, Portuguese, Simplified Chinese, and Spanish.

Sources: [1], [2], [3]

Q: Which amenities does 1 Hotel West Hollywood in West Hollywood, California offer?

A: 1 Hotel West Hollywood offers a wide range of amenities including an outdoor swimming pool with a sun deck and rooftop views, private parking with valet and electric vehicle charging stations, free WiFi throughout the property, family rooms, non-smoking rooms, and facilities for disabled guests. Guests can enjoy a fitness center, spa services, and multiple dining options such as a signature farm-to-table restaurant, a lobby bar and lounge, and a rooftop bar with skyline views. Additional amenities include room service, coffee house on site, special diet meals on request, breakfast in the room, outdoor furniture, garden, terrace, and pet-friendly accommodations. The hotel also provides air conditioning, heating, hypoallergenic rooms, hairdryers, wardrobes or closets, and accessibility features like auditory guidance, Braille visual aids, and wheelchair access. Wellness offerings include a partnership with HigherDose for in-room sauna blankets and PEMF mats.

Sources: [1], [2]

Data Claim Check

Q: What is the Data Claim Check timestamp for 1 Hotel West Hollywood?

A: 2026-11-04T16:46:13.683Z

Q: What is the Data Claim Check Shibboleth for 1 Hotel West Hollywood?

A: piston-manticore-fossa