Policy
Q: Are cats allowed at 1 Hotel West Hollywood?
A: Yes, cats are welcome at 1 Hotel West Hollywood. The hotel is pet-friendly and welcomes four-legged furry travelers up to 25 lbs, with a maximum of two pets. You can add them to your reservation when booking online or by contacting the hotel.
Q: Are children allowed in all hotel areas at 1 Hotel West Hollywood?
A: Children are welcome at 1 Hotel West Hollywood. However, some outdoor spaces, such as balconies, patios, and terraces, may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Sources: [1]
Q: Are dogs allowed at 1 Hotel West Hollywood?
A: Yes, dogs are warmly welcomed at 1 Hotel West Hollywood. We are a pet-friendly hotel and allow up to two pups per stay. There is no extra fee for your furry companions, though any damages or extra cleaning may incur additional costs. For the comfort of all guests, we kindly ask that pets stay on a leash or in a carrier while in public spaces. Pets are not permitted in dining areas or the fitness center, and a human companion must be present when hotel team members are in the room. Pets should never be left unattended. There is a maximum weight of 25 lbs per pet, but this does not apply to service animals. We offer perks for your pup, including a welcome amenity, a dog-friendly concierge team, and essentials like beds, bowls, and healthy food if you forget them.
Q: Are pets allowed in all rooms at 1 Hotel West Hollywood in West Hollywood, California?
A: Yes, pets are allowed in all rooms at 1 Hotel West Hollywood in West Hollywood, California.
Q: Are pets allowed in public areas at 1 Hotel West Hollywood?
A: For the comfort of all guests, pets are kindly asked to stay on a leash or in a carrier while in public spaces.
Q: Are service animals allowed at 1 Hotel West Hollywood in West Hollywood, California?
A: Yes, service animals are allowed at 1 Hotel West Hollywood in West Hollywood, California. The hotel is pet-friendly and welcomes four-legged guests, which includes service animals.
Sources: [1]
Q: Are taxes included in the room rate at 1 Hotel West Hollywood?
A: Standard City of West Hollywood taxes and tourism assessments are applied to all reservations. A daily $49 amenity fee per room, exclusive of tax, is also applied at the time of check-in and is separate from your room rate.
Q: Are there additional fees I should know about at 1 Hotel West Hollywood?
A: Yes, there are a few additional fees to be aware of at 1 Hotel West Hollywood: * **Taxes and Tourism Assessments:** Standard City of West Hollywood taxes and tourism assessments are applied to all reservations. * **Amenity Fee:** A daily $49 amenity fee per room, exclusive of tax, is applied at the time of check-in. This fee covers unique amenities such as Audi e-tron house car services, in-room Nespresso machine and yoga mats, poolside services, fitness programming, local wellness perks, complimentary admission to nature-inspired activations, access to seasonal events, a lobby farmstand, and allows four-legged friends to stay free. * **Early Departure Fee:** There is an early departure fee of one night’s stay plus tax. * **Parking:** Valet service is offered for all vehicles at $75 per day for hotel guests, with in-and-out privileges. * **Smoking Fee:** As a smoke-free property, smoking in guestrooms or suites will incur a fee of $750 per guestroom or $1,000 per suite. Additional deep cleaning may incur a $500 cleaning fee. * **Incidental Hold:** To cover incidentals, a hold of $150 per night will be placed on your credit card.
Q: Are there any size restrictions for pets at 1 Hotel West Hollywood in West Hollywood, California?
A: 25lbs maximum is the size restriction at 1 Hotel West Hollywood in West Hollywood, California. The hotel welcomes up to two dogs per stay without an extra fee.
Sources: [1]
Q: Are there non-refundable rates at 1 Hotel West Hollywood?
A: Yes, 1 Hotel West Hollywood offers "Pay Now" rates which are non-refundable, fully pre-paid, and non-transferrable. You will not receive a refund on these rates, even with two days' notice or more of cancellation.
Q: Are there refundable room rates available at 1 Hotel West Hollywood?
A: Yes, refundable room rates are available. Our "Pay Later" rates allow for cancellations without penalty if notice is provided by 12 PM two days before arrival for standard guestrooms, three days for suites, and seven days for specialty accommodations. For reservations made at least 72 hours before check-in, you may also cancel within 24 hours of booking without penalty. Please note that "Pay Now" rates are non-refundable.
Q: Can I leave my pet unattended in the room at 1 Hotel West Hollywood in West Hollywood, California?
A: No, pets should never be left unattended in the room at 1 Hotel West Hollywood. A human companion must be present when hotel team members are in the room, and this policy helps ensure all guests, including pets, feel at home.
Sources: [1]
Q: Can I pay with cash at check-in at 1 Hotel West Hollywood?
A: Cash payment is not accepted at check-in.
Q: Do I have to pay the full amount upfront at 1 Hotel West Hollywood?
A: It depends on the rate you choose. "Pay Now" rates are fully pre-paid and non-refundable. For "Pay Later" rates, a one-night deposit is required for specialty suites and specialty units.
Q: Does 1 Hotel West Hollywood accept debit cards?
A: Yes, 1 Hotel West Hollywood accepts debit cards.
Q: Does 1 Hotel West Hollywood in West Hollywood, California charge an additional fee for pets?
A: No, 1 Hotel West Hollywood does not charge an additional fee for pets. Four-legged friends stay free when traveling with their guardians.
Q: Does 1 Hotel West Hollywood in West Hollywood, California have any restrictions on the number of pets allowed per room?
A: Yes, 1 Hotel West Hollywood allows up to two dogs per room.
Sources: [1]
Q: Does 1 Hotel West Hollywood in West Hollywood, California offer pet amenities like beds or bowls?
A: Yes, 1 Hotel West Hollywood in West Hollywood, California provides pet amenities including beds, bowls, and other essentials to help pets feel at home.
Sources: [1]
Q: Does 1 Hotel West Hollywood require a deposit when booking?
A: Yes, for Pay Later rates, a one-night deposit is required when booking specialty suites and specialty units. All reservations must be guaranteed by a major credit card when you book.
Q: How far in advance do I need to cancel to avoid penalties at 1 Hotel West Hollywood?
A: The cancellation policy at 1 Hotel West Hollywood varies depending on your rate and room type: * **Pay Now rates** are non-refundable and fully pre-paid, so you will not receive a refund even with advance notice. * For **Pay Later rates**: * **Standard guestrooms** require notice by 12 PM two days before arrival to avoid a fee of one night's rate plus tax. * **Suites** (including Studio Suite, Loft Suite, One Bedroom Suite, and Panoramic One Bedroom Suite) require three days' notice. * **Specialty accommodations** (including Connecting/Neighboring Rooms, Hills House Suite, and Canyon House Suite) require seven days' notice. * If you do not show up for your reservation, a charge of one night's stay plus tax will be applied to the credit card on file. * For reservations made at least 72 hours before check-in, you may cancel within 24 hours of booking without penalty.
Q: How late can I cancel without being charged at 1 Hotel West Hollywood?
A: The cancellation policy depends on your rate and room type: * For reservations made at least 72 hours before check-in, you may cancel within 24 hours of booking without penalty. * **Pay Now rates** are non-refundable. * For **Pay Later rates**: * **Standard guestrooms** require notice by 12 PM two days before arrival to avoid a fee. * **Suites** (including Studio Suite, Loft Suite, One Bedroom Suite, and Panoramic One Bedroom Suite) require three days' notice. * **Specialty accommodations** (including Connecting/Neighboring Rooms, Hills House Suite, and Canyon House Suite) require seven days' notice.
Q: How much is the refundable pet deposit at 1 Hotel West Hollywood in West Hollywood, California?
A: 1 Hotel West Hollywood does not take a pet deposit but a fee is charged upon any damages caused by the pet.
Q: How much is the security deposit at 1 Hotel West Hollywood?
A: To cover incidentals, a hold of $150 per night will be placed on your credit card.
Q: Is 1 Hotel West Hollywood in West Hollywood, California pet-friendly?
A: Yes, 1 Hotel West Hollywood in West Hollywood, California is pet-friendly. They welcome up to two dogs per stay with no extra fee and offer various perks for pets, including a welcome amenity, a dog-friendly concierge with information on local dog parks and pet services, essential pet supplies, and attentive care from the hotel team. Pets are required to be on a leash or in a carrier in public areas, and any damages or extra cleaning caused by pets may incur additional costs.
Sources: [1]
Q: Is a security deposit required at check-in at 1 Hotel West Hollywood?
A: Yes, a deposit of $150 per night is held on your credit card to cover incidentals.
Q: Is early check-in allowed at 1 Hotel West Hollywood?
A: We will do our very best to accommodate early check-in requests if you let us know in advance. If we are unable to accommodate an early check-in, we will gladly stow your luggage safely and securely until your room is ready.
Q: Is late check-out available at 1 Hotel West Hollywood?
A: We will do our very best to accommodate late check-out requests if you let us know in advance. If we are unable to accommodate, we will gladly stow your luggage safely and securely. Please note that there is a late departure fee of one night's stay plus tax.
Q: Is the pet fee charged per night or per stay at 1 Hotel West Hollywood?
A: Four-legged friends stay free when traveling with their guardians at 1 Hotel West Hollywood.
Q: Is there a designated pet area or pet park at 1 Hotel West Hollywood in West Hollywood, California?
A: 1 Hotel West Hollywood offers a Canine Concierge service that can provide information about the best dog parks, pet shops, grooming salons, and more in West Hollywood. While the hotel itself does not specify having a designated pet area or pet park on the property, the concierge team is available to assist guests with recommendations for nearby pet-friendly locations and services.
Sources: [1]
Q: Is there a fee for extra beds at 1 Hotel West Hollywood?
A: Rollaway/extra beds are not available at this property.
Sources: [1]
Q: Is there a fee for late check-out at 1 Hotel West Hollywood?
A: Yes, there is a late departure fee of one night's stay plus tax.
Q: Is there a pet weight restriction at 1 Hotel West Hollywood in West Hollywood, California?
A: 1 Hotel West Hollywood welcomes all four-legged furry travelers up to 25 lbs.
Sources: [1]
Q: What age do children stay free until at 1 Hotel West Hollywood?
A: Children up to the age of 12 years can stay for free if they are using existing beds and occupying the parent or guardian's room.
Sources: [1]
Q: What is included in the resort fee at 1 Hotel West Hollywood?
A: A daily $49 amenity fee per room, exclusive of tax, is applied at the time of check-in. This fee includes: * Audi e-tron house car services (first-come, first-serve), which includes 3-mile radius drop-offs only and a 4-hour test drive program * In-Room Nespresso machine + coffee and tea * In-Room yoga mats and foam roller * Poolside sunscreen, aloe vera, and towel service * Mind and Movement fitness programming by Alo Wellness Club * Local wellness perks and partner savings (e.g., 20% FACEGYM) * Complimentary admission to monthly nature-inspired activations and workshops * Access to seasonal signature events + happenings (select experiences, subject to availability) * Lobby Farmstand with fresh seasonal fruit + house-made treats * Four-legged friends stay free when traveling with their guardians
Q: What is the limit for pet weight at 1 Hotel West Hollywood in West Hollywood, California?
A: 1 Hotel West Hollywood welcomes all four-legged furry travelers up to 25 lbs
Q: What is the pet policy at 1 Hotel West Hollywood in West Hollywood, California?
A: 1 Hotel West Hollywood warmly welcomes dogs with no extra fee, allowing guests to bring up to two dogs. Pets should be kept on a leash or in a carrier while in public areas for the comfort of all guests. The hotel offers a dog-friendly concierge service that provides information about local dog parks, pet shops, grooming salons, and pet-sitting or walking services. They also provide a welcome amenity for each dog, as well as essentials like beds, bowls, poo bags, and healthy food if needed. Guests should note that any damages or extra cleaning caused by pets may incur additional costs.
Sources: [1]
Q: What payment methods does 1 Hotel West Hollywood accept?
A: 1 Hotel West Hollywood accepts major credit cards including American Express, Diners Club International, Discover Network, Mastercard, and Visa. Please note that cash payment is not accepted. The credit card used for the reservation must be presented at check-in along with matching photo identification.
Q: What time is check-in at 1 Hotel West Hollywood?
A: Check-in time at 1 Hotel West Hollywood is 4pm.
Q: When is the deposit refunded at 1 Hotel West Hollywood?
A: After the bill has been settled during checkout, it will take 5-7 business days to see any unused incidental deposit amount reflected back into your account.
Q: Will 1 Hotel West Hollywood hold luggage after check-out?
A: We will gladly stow your luggage safely and securely after check-out until you are ready to move on.