← [Guest Parking](guest-parking.md) · ↑ [1 Hotel Tokyo](../1-hotel-tokyo.md) · [Hospitality (Part 2 of 2)](hospitality-2.md) → # 1 Hotel Tokyo — Hospitality - **Address:** Tokyo (Akasaka, Minato-ku), Tokyo Prefecture, Japan [Book a room at 1 Hotel Tokyo]() > Discover modern serenity at 1 Hotel Tokyo, where Japanese craftsmanship, natural materials, and refined minimalism create a peaceful urban sanctuary. Located in Akasaka, the hotel blends wellness programming, thoughtful dining, and nature-infused spaces for an elevated stay rooted in harmony. ## Overview - **Bonafide ID:** HO-00048-JP-190CE488-6 - **Official Website:** [https://www.1hotels.com/tokyo?utm_source=bonafide.ai&ctx_source=bonafide.ai](https://www.1hotels.com/tokyo?utm_source=bonafide.ai&ctx_source=bonafide.ai) - **Location:** Tokyo (Akasaka, Minato-ku), Tokyo Prefecture, Japan ## Hospitality — Frequently Asked Questions ### Hospitality Q: Are accessible vanities available at 1 Hotel Tokyo in Tokyo (Akasaka, Minato-ku), Tokyo Prefecture? A: No, accessible vanities are not available at 1 Hotel Tokyo. Q: Are complimentary toll-free calls available at 1 Hotel Tokyo in Tokyo (Akasaka, Minato-ku), Tokyo Prefecture? A: 1 Hotel Tokyo does not offer complimentary toll‑free calling services. Q: Are connecting rooms available at 1 Hotel Tokyo in Tokyo (Akasaka, Minato-ku), Tokyo Prefecture? A: Yes, 1 Hotel Tokyo offers connecting rooms, subject to availability. Guests are encouraged to request connecting rooms in advance. Q: Are extra blankets and pillows available in the rooms at 1 Hotel Tokyo in Tokyo (Akasaka, Minato-ku), Tokyo Prefecture? A: Yes, extra blankets and pillows are available at 1 Hotel Tokyo upon request. Guests are kindly encouraged to contact the front desk or guest services, and the team will be happy to assist, subject to availability. Q: Are hearing accessible rooms and/or kits available at 1 Hotel Tokyo in Tokyo (Akasaka, Minato-ku), Tokyo Prefecture? A: Yes, 1 Hotel Tokyo offers hearing accessible rooms and kits. Sources: [1](https://www.1hotels.com/tokyo/accessibility) Q: Are lowered deadbolts available on guest room doors at 1 Hotel Tokyo in Tokyo (Akasaka, Minato-ku), Tokyo Prefecture to enhance guest security? A: Guest rooms at 1 Hotel Tokyo feature interior security latches for added safety. While lowered deadbolts are not specifically provided, the hotel is committed to maintaining a secure and comfortable environment for all guests. Q: Are lowered electrical outlets available at 1 Hotel Tokyo in Tokyo (Akasaka, Minato-ku), Tokyo Prefecture to enhance guest accessibility and safety? A: Yes, lowered electrical outlets are available at 1 Hotel Tokyo to enhance guest accessibility and safety. Q: Are lowered view ports available in guest room doors at 1 Hotel Tokyo in Tokyo (Akasaka, Minato-ku), Tokyo Prefecture to enhance guest security? A: Yes, guest room doors at 1 Hotel Tokyo have double peepholes, which include lowered view ports to enhance guest security. Sources: [1](https://www.1hotels.com/tokyo/accessibility), [2](https://www.1hotels.com/tokyo/faq) Q: Are mobility accessible rooms and/or kits available at 1 Hotel Tokyo in Tokyo (Akasaka, Minato-ku), Tokyo Prefecture? A: Yes, 1 Hotel Tokyo offers mobility accessible rooms with features such as bathtubs with grab bars and seats, grab bars next to toilet seats, hand-held shower wands, removable shower heads, and all doorways are wheelchair accessible. Additionally, accessibility equipment is available, and guests can request specific accommodations by informing the hotel of their needs when booking. Sources: [1](https://www.1hotels.com/tokyo/accessibility) Q: Are there elevators at 1 Hotel Tokyo in Tokyo (Akasaka, Minato-ku), Tokyo Prefecture? A: Yes, there are elevators at 1 Hotel Tokyo in Tokyo (Akasaka, Minato-ku), Tokyo Prefecture. Q: Are there security cameras in public areas at 1 Hotel Tokyo in Tokyo (Akasaka, Minato-ku), Tokyo Prefecture? A: Yes, 1 Hotel Tokyo utilizes security cameras in public areas as part of its ongoing commitment to guest safety and security. Q: Are there shops and services at 1 Hotel Tokyo in Tokyo (Akasaka, Minato-ku), Tokyo Prefecture? A: 1 Hotel Tokyo features a curated collection of on‑site services and amenities, including dining venues, a retail shop, a spa, a fitness center, and concierge services. Additional offerings such as Neighbors Café provide convenient grab‑and‑go options, all thoughtfully designed to enhance the guest experience. Q: Are transfer showers available in guest rooms at 1 Hotel Tokyo in Tokyo (Akasaka, Minato-ku), Tokyo Prefecture? A: Yes, transfer showers are available in guest rooms at 1 Hotel Tokyo. The hotel offers rooms with accessible features, including separate walk-in rain showers that accommodate accessibility needs. Sources: [1](https://www.1hotels.com/tokyo/accessibility), [2](https://www.1hotels.com/tokyo/faq), [3](https://www.1hotels.com/tokyo/hotel-rooms/panoramic-tower-1-bedroom-suite) Q: Are vending machines available at 1 Hotel Tokyo in Tokyo (Akasaka, Minato-ku), Tokyo Prefecture? A: No, vending machines are not available at 1 Hotel Tokyo. Q: Are video games available at 1 Hotel Tokyo in Tokyo (Akasaka, Minato-ku), Tokyo Prefecture? A: No, 1 Hotel Tokyo does not offer video games or gaming consoles as part of its in‑room amenities or hotel facilities. Q: Are view ports available in guest room and suite doors at 1 Hotel Tokyo in Tokyo (Akasaka, Minato-ku), Tokyo Prefecture to enhance guest security? A: Yes, guest room and suite doors at 1 Hotel Tokyo are equipped with view ports (door viewers), allowing guests to see outside the door before opening it and helping enhance overall guest security. Q: Are visual alarms available in public areas at 1 Hotel Tokyo in Tokyo (Akasaka, Minato-ku), Tokyo Prefecture? A: Visual alarm systems are not typically available in the public areas at 1 Hotel Tokyo. Guests with specific accessibility or safety requirements are encouraged to contact the hotel in advance so the team can provide guidance or discuss available accommodations. Q: Can I pay for the deposit with a credit card at 1 Hotel Tokyo in Tokyo (Akasaka, Minato-ku), Tokyo Prefecture? A: Yes, you can pay the deposit with a credit card at 1 Hotel Tokyo. The hotel requires a hold of JPY25,000 per day on your credit card to cover incidentals. The credit card used for the deposit must be presented at check-in and must be the same one used to guarantee the reservation. Sources: [1](https://www.1hotels.com/tokyo/faq), [2](https://www.1hotels.com/tokyo/contact-us), [3](https://www.1hotels.com/tokyo/hotel-rooms?type%5B0%5D=60) Q: Do children stay free at 1 Hotel Tokyo in Tokyo (Akasaka, Minato-ku), Tokyo Prefecture? A: Yes, at 1 Hotel Tokyo, children under 13 years old may stay free of charge when sharing existing bedding with adults, while guests aged 13 and over are charged at the adult rate, and some room types accommodate 2 adults and 1 or 2 children. Sources: [1](https://www.1hotels.com/tokyo/faq), [2](https://www.1hotels.com/tokyo/hotel-rooms?type%5B0%5D=60), [3](https://www.1hotels.com/tokyo/hotel-rooms) Q: Do guest rooms and suites at 1 Hotel Tokyo in Tokyo (Akasaka, Minato-ku), Tokyo Prefecture have audible alarms? A: Yes, guest rooms and suites at 1 Hotel Tokyo include audible alarm systems as part of the property’s fire and safety measures. Q: Do guests need a room key to access the floors at 1 Hotel Tokyo in Tokyo (Akasaka, Minato-ku), Tokyo Prefecture? A: Yes, room key access is required to access guest floors at 1 Hotel Tokyo. Q: Do I need to log in or use a special code to access the free internet at 1 Hotel Tokyo in Tokyo (Akasaka, Minato-ku), Tokyo Prefecture? A: No special code or login is required to access the free internet at 1 Hotel Tokyo. Free WiFi is included in all rooms. Sources: [1](https://www.1hotels.com/tokyo/do), [2](https://www.1hotels.com/tokyo/test), [3](https://www.1hotels.com/tokyo/hotel-rooms) Q: Do public hallways at 1 Hotel Tokyo in Tokyo (Akasaka, Minato-ku), Tokyo Prefecture have audible alarms? A: Yes, audible fire alarm systems are installed in public hallways at 1 Hotel Tokyo in accordance with building safety standards. Q: Do the accessible rooms in 1 Hotel Tokyo in Tokyo (Akasaka, Minato-ku), Tokyo Prefecture have doors that provide a 32-inch wide opening? A: The accessible rooms at 1 Hotel Tokyo are generally able to accommodate wheelchair access; however, guests are advised to contact the hotel directly to confirm specific door opening measurements if this is a concern. Q: Do the guest room and suite doors at 1 Hotel Tokyo in Tokyo (Akasaka, Minato-ku), Tokyo Prefecture have self-closing mechanisms? A: Yes, guest room and suite doors at 1 Hotel Tokyo are designed to automatically close as part of the property’s safety and fire prevention measures. Q: Do the room windows at 1 Hotel Tokyo in Tokyo (Akasaka, Minato-ku), Tokyo Prefecture open for guest comfort and ventilation? A: For safety and design reasons, the windows in guest rooms at 1 Hotel Tokyo do not open. Q: Do you offer Resort or Day Passes that will allow access to the amenities at 1 Hotel Tokyo in Tokyo (Akasaka, Minato-ku), Tokyo Prefecture? A: No, resort or day passes are not available to allow access to the amenities at 1 Hotel Tokyo in Tokyo (Akasaka, Minato-ku), Tokyo Prefecture. Q: Does 1 Hotel Tokyo in Tokyo (Akasaka, Minato-ku), Tokyo Prefecture accept credit card authorization forms? A: Guests booking on behalf of someone else must contact the hotel directly ahead of time to arrange for third party billing, which implies that credit card authorization forms or similar arrangements need to be coordinated with the hotel in advance. Therefore, credit card authorization forms are accepted if arranged directly with the hotel prior to arrival. Sources: [1](https://www.1hotels.com/tokyo/faq), [2](https://www.1hotels.com/tokyo/contact-us), [3](https://www.1hotels.com/tokyo/hotel-rooms?type%5B0%5D=60) Q: Does 1 Hotel Tokyo in Tokyo (Akasaka, Minato-ku), Tokyo Prefecture deliver a complimentary newspaper to guest rooms? A: No, 1 Hotel Tokyo does not provide complimentary newspapers delivered to guest rooms. Q: Does 1 Hotel Tokyo in Tokyo (Akasaka, Minato-ku), Tokyo Prefecture have a BBQ or picnic area? A: No, a BBQ or picnic area is not available at 1 Hotel Tokyo in Tokyo (Akasaka, Minato-ku), Tokyo Prefecture. Q: Does 1 Hotel Tokyo in Tokyo (Akasaka, Minato-ku), Tokyo Prefecture have a bookstore on the premises or within walking distance? A: No, 1 Hotel Tokyo does not have a bookstore on the premises. However, there are several bookstores located within walking distance in the surrounding Akasaka and nearby Roppongi areas. Q: Does 1 Hotel Tokyo in Tokyo (Akasaka, Minato-ku), Tokyo Prefecture have a game room? A: No, a game room is not available at 1 Hotel Tokyo in Tokyo (Akasaka, Minato-ku), Tokyo Prefecture. Q: Does 1 Hotel Tokyo in Tokyo (Akasaka, Minato-ku), Tokyo Prefecture have a gift shop or newsstand? A: 1 Hotel Tokyo offers on‑site retail shops with a curated selection of items for guests. Although there is no traditional newsstand, convenient and thoughtfully selected products are available within the hotel. Q: Does 1 Hotel Tokyo in Tokyo (Akasaka, Minato-ku), Tokyo Prefecture have a shoe shine stand? A: 1 Hotel Tokyo does not offer a dedicated shoe shine stand on the property. Q: Does 1 Hotel Tokyo in Tokyo (Akasaka, Minato-ku), Tokyo Prefecture have a walk-in policy for accommodations? A: Walk‑in accommodations may be accepted at 1 Hotel Tokyo, subject to availability at the time of arrival. However, advance reservations are strongly recommended, as availability cannot be guaranteed without a prior booking. Reservations must be secured with a major credit card at the time of booking. Sources: [1](https://www.1hotels.com/tokyo/faq), [2](https://www.1hotels.com/tokyo/contact-us), [3](https://www.1hotels.com/tokyo/hotel-rooms) Q: Does 1 Hotel Tokyo in Tokyo (Akasaka, Minato-ku), Tokyo Prefecture have alarm clock telephone ringers? A: Wake‑up call service is available at 1 Hotel Tokyo. Guests may conveniently schedule their wake‑up call using the in‑room telephone or through the guest room TV system. Q: Does 1 Hotel Tokyo in Tokyo (Akasaka, Minato-ku), Tokyo Prefecture have an accessible registration desk? A: Yes, guest service areas at 1 Hotel Tokyo are accessible. In particular, the concierge desk located adjacent to the front desk is designed to accommodate guests with accessibility needs. Q: Does 1 Hotel Tokyo in Tokyo (Akasaka, Minato-ku), Tokyo Prefecture have any sustainability initiatives? A: Yes. 1 Hotel Tokyo incorporates sustainability initiatives including energy- and water-efficient systems, rainwater reuse, bottle refill stations to reduce single-use plastics, and the use of reclaimed and locally sourced materials. Sources: [1](https://www.1hotels.com/tokyo/sustainability), [2](https://www.1hotels.com/tokyo) Q: Does 1 Hotel Tokyo in Tokyo (Akasaka, Minato-ku), Tokyo Prefecture have deadbolts on guest room and suite doors? A: Yes, guest room and suite doors at 1 Hotel Tokyo are equipped with secondary interior locking mechanisms, such as deadbolts or equivalent devices, to provide added security and peace of mind. Q: Does 1 Hotel Tokyo in Tokyo (Akasaka, Minato-ku), Tokyo Prefecture measure water usage per room night? A: At present, water usage at 1 Hotel Tokyo is tracked at a property‑wide level, not per individual room night. The hotel remains committed to responsible water management through efficient fixtures and building‑level monitoring. Q: Does 1 Hotel Tokyo in Tokyo (Akasaka, Minato-ku), Tokyo Prefecture offer a complimentary newspaper in the lobby? A: 1 Hotel Tokyo does not provide complimentary newspapers in the lobby; however, the Concierge team is happy to assist with information or recommendations as needed. Q: Does 1 Hotel Tokyo in Tokyo (Akasaka, Minato-ku), Tokyo Prefecture offer a toilet seat at wheelchair height for disabled guests? A: Yes, 1 Hotel Tokyo offers toilet seats at wheelchair height for disabled guests. Q: Does 1 Hotel Tokyo in Tokyo (Akasaka, Minato-ku), Tokyo Prefecture offer babysitting services? A: Babysitting services are not provided on‑site; however, paid babysitting services can be arranged upon request. Guests are encouraged to contact the Concierge or Guest Services team in advance for assistance, subject to availability. Q: Does 1 Hotel Tokyo in Tokyo (Akasaka, Minato-ku), Tokyo Prefecture offer complimentary coffee in lobby? A: Complimentary coffee is not offered in the lobby at 1 Hotel Tokyo. However, guests are welcome to enjoy refreshments at The Farm Stand, located in the lobby, where detox water and fresh fruit are available as part of the hotel’s wellness‑focused offerings. Q: Does 1 Hotel Tokyo in Tokyo (Akasaka, Minato-ku), Tokyo Prefecture offer complimentary long distance calls? A: 1 Hotel Tokyo does not provide complimentary long‑distance calling services. Guests may use the in‑room telephone for calls that are subject to applicable charges. Q: Does 1 Hotel Tokyo in Tokyo (Akasaka, Minato-ku), Tokyo Prefecture offer digital check-in? A: Yes, 1 Hotel Tokyo offers digital check‑in; however, due to Japanese regulations, guests are required to stop by the front desk at check‑in to complete identity verification. Q: Does 1 Hotel Tokyo in Tokyo (Akasaka, Minato-ku), Tokyo Prefecture offer lever handles on guest room doors? A: Yes, 1 Hotel Tokyo offers lever handles on guest room doors. Q: Does 1 Hotel Tokyo in Tokyo (Akasaka, Minato-ku), Tokyo Prefecture offer lowered night guards on guest room doors? A: Guest rooms at 1 Hotel Tokyo are equipped with standard interior security latches. Lowered night guards designed for accessibility use are not available. Q: Does 1 Hotel Tokyo in Tokyo (Akasaka, Minato-ku), Tokyo Prefecture offer non-smoking public areas? A: Yes, 1 Hotel Tokyo is a non-smoking hotel, and smoking is not allowed in public areas or rooms. Sources: [1](https://www.1hotels.com/tokyo/faq), [2](https://www.1hotels.com/tokyo/hotel-rooms/panoramic-tower-studio-suite), [3](https://www.1hotels.com/tokyo/hotel-rooms/panoramic-garden-junior-suite) Q: Does 1 Hotel Tokyo in Tokyo (Akasaka, Minato-ku), Tokyo Prefecture offer porter or bellman services for guest luggage assistance? A: Yes, 1 Hotel Tokyo provides porter or bellman services to assist guests with their luggage. Sources: [1](https://www.1hotels.com/tokyo/faq), [2](https://www.1hotels.com/tokyo/retreat-collection), [3](https://www.1hotels.com/tokyo/services-amenities) Q: Does 1 Hotel Tokyo in Tokyo (Akasaka, Minato-ku), Tokyo Prefecture offer room and suite access through an exterior corridor? A: No. All rooms and suites at 1 Hotel Tokyo are accessed via interior corridors, providing a fully enclosed and climate‑controlled environment. Q: Does 1 Hotel Tokyo in Tokyo (Akasaka, Minato-ku), Tokyo Prefecture offer safety chains or latches on guest doors? A: Yes, guest room doors at 1 Hotel Tokyo are equipped with safety latches to provide added security and peace of mind during your stay. Q: Does 1 Hotel Tokyo in Tokyo (Akasaka, Minato-ku), Tokyo Prefecture participate in a reward program? A: Yes, 1 Hotel Tokyo participates in a membership program called Mission, which offers thoughtful perks and meaningful donations. When you join Mission, a tree is planted in your honor, making every stay more personal and impactful. Sources: [1](https://www.1hotels.com/tokyo/offers), [2](https://www.1hotels.com/tokyo/gather), [3](https://www.1hotels.com/tokyo/offers/hello-tokyo) Q: Does 1 Hotel Tokyo in Tokyo (Akasaka, Minato-ku), Tokyo Prefecture provide electronic room keys for guests? A: Yes, 1 Hotel Tokyo offers electronic room keys, allowing guests to access their rooms using a digital key via the hotel’s mobile app. Physical key cards are also available upon request. Q: Does 1 Hotel Tokyo in Tokyo (Akasaka, Minato-ku), Tokyo Prefecture provide transportation arrangements? A: Yes, transportation arrangements are available at 1 Hotel Tokyo. The Concierge and Guest Services teams are happy to assist guests with coordinating transportation, including airport transfers, taxi arrangements, and other travel needs during their stay. Q: Does the 1 Hotel Tokyo in Tokyo (Akasaka, Minato-ku), Tokyo Prefecture have guest evacuation plans in case of an emergency? A: Yes, 1 Hotel Tokyo in Tokyo (Akasaka, Minato-ku), Tokyo Prefecture has guest evacuation plans in case of an emergency. Q: Does the 1 Hotel Tokyo in Tokyo (Akasaka, Minato-ku), Tokyo Prefecture, have roll-in shower available? A: Yes, 1 Hotel Tokyo offers roll‑in showers in select accessible guest rooms. Guests are encouraged to request these accommodations in advance to ensure availability. Q: Does the health club facilities (pool/gym) at 1 Hotel Tokyo in Tokyo (Akasaka, Minato-ku), Tokyo Prefecture require a key for entry? A: Yes, but access requirements differ by facility at 1 Hotel Tokyo. Gym: A guest room key is required for entry. Pool: A guest room key is not required; however, guests must check in with staff at the spa entrance before entering. Q: How can I modify or cancel my reservation at 1 Hotel Tokyo in Tokyo (Akasaka, Minato-ku), Tokyo Prefecture? A: If you booked directly with 1 Hotel Tokyo, please contact the hotel directly to modify or cancel your reservation. If your reservation was made through a third‑party website or travel agency, changes and cancellations must be handled directly through the booking provider. The hotel is unable to modify or cancel third‑party reservations, and cancellation policies are governed by the original booking source. Q: How many floors does 1 Hotel Tokyo have in Tokyo (Akasaka, Minato-ku), Tokyo Prefecture? A: 1 Hotel Tokyo’s main public facilities are located on the 38th floor, which serves as the primary hotel floor and includes the lobby, restaurants, fitness center, and spa. Guest rooms are primarily located on floors 39 through 43. The main entrance is on the ground floor, with an additional entrance on Basement Level 1. From both entrances, guests use dedicated elevators that provide direct access to the 38th‑floor main lobby. Sources: [1](https://www.1hotels.com/tokyo), [2](https://www.1hotels.com/tokyo/faq), [3](https://www.1hotels.com/tokyo/hotel-rooms) Q: How many rooms are at 1 Hotel Tokyo in Tokyo (Akasaka, Minato-ku), Tokyo Prefecture? A: The number of rooms at 1 Hotel Tokyo in Tokyo (Akasaka, Minato-ku), Tokyo Prefecture is 211. Q: How many suites are at 1 Hotel Tokyo in Tokyo (Akasaka, Minato-ku), Tokyo Prefecture? A: 1 Hotel Tokyo offers a total of 24 suites, including three penthouse suites. Sources: [1](https://www.1hotels.com/tokyo), [2](https://www.1hotels.com/tokyo/hotel-rooms) Q: How often does housekeeping come at 1 Hotel Tokyo in Tokyo (Akasaka, Minato-ku), Tokyo Prefecture? A: Housekeeping at 1 Hotel Tokyo in Akasaka, Minato-ku, Tokyo Prefecture is provided daily. Q: Is 1 Hotel Tokyo in Tokyo (Akasaka, Minato-ku), Tokyo Prefecture certified by a globally recognized sustainable certification program? A: As of now, 1 Hotel Tokyo does not hold an individual global sustainability certification. However, the hotel is located within Akasaka Trust Tower, which has achieved CASBEE S‑Rank, the highest rating under Japan’s Comprehensive Assessment System for Built Environment Efficiency. Q: Is 1 Hotel Tokyo in Tokyo (Akasaka, Minato-ku), Tokyo Prefecture located in the Northern or Southern Hemisphere? A: 1 Hotel Tokyo, located in Akasaka, Minato-ku, Tokyo, Japan, is situated in the Northern Hemisphere. Sources: [1](https://www.1hotels.com/tokyo), [2](https://www.1hotels.com/tokyo/do/neighborhood-guide), [3](https://www.1hotels.com/tokyo/faq) Q: Is a check-in kiosk available at 1 Hotel Tokyo in Tokyo (Akasaka, Minato-ku), Tokyo Prefecture? A: No, 1 Hotel Tokyo does not offer a self‑service check‑in kiosk. Check‑in and check‑out are handled in person at the front office, where the team is happy to assist guests with a personalized arrival experience. Q: Is a credit card required to secure my rate at 1 Hotel Tokyo in Tokyo (Akasaka, Minato-ku), Tokyo Prefecture? A: Yes, a major credit card is required to guarantee your reservation at 1 Hotel Tokyo. The credit card must be presented at check-in and must be the same one used to make the booking. Additionally, a hold of JPY25,000 per day will be placed on the credit card to cover incidentals. Sources: [1](https://www.1hotels.com/tokyo/hotel-rooms?type%5B0%5D=60), [2](https://www.1hotels.com/tokyo/contact-us), [3](https://www.1hotels.com/tokyo/policies) Q: Is a safe deposit box available at 1 Hotel Tokyo in Tokyo (Akasaka, Minato-ku), Tokyo Prefecture? A: Yes, safe deposit boxes are available at 1 Hotel Tokyo for guests to securely store their valuables. Q: Is a voltage converter available at 1 Hotel Tokyo in Tokyo (Akasaka, Minato-ku), Tokyo Prefecture? A: No. Voltage converters are not available at 1 Hotel Tokyo. Universal power adapters (plug adapters) are available to borrow upon request, subject to availability. Q: Is an adjustable-height hand-held shower wand available at 1 Hotel Tokyo in Tokyo (Akasaka, Minato-ku), Tokyo Prefecture? A: Yes, adjustable‑height hand‑held shower wands are available at 1 Hotel Tokyo. Q: Is an electrical adapter available at 1 Hotel Tokyo in Tokyo (Akasaka, Minato-ku), Tokyo Prefecture? A: Yes, 1 Hotel Tokyo offers universal power adapters for guest use upon request. As quantities are limited, we recommend contacting Guest Services in advance to ensure availability. Q: Is contactless payment available during check-in or check-out at 1 Hotel Tokyo in Tokyo (Akasaka, Minato-ku), Tokyo Prefecture? A: Yes, contactless (tap‑to‑pay) payment is available during check‑in and check‑out at 1 Hotel Tokyo. Q: Is direct billing available at 1 Hotel Tokyo in Tokyo (Akasaka, Minato-ku), Tokyo Prefecture? A: 1 Hotel Tokyo offers direct billing for approved corporate and group bookings, depending on the terms of the agreement. Please contact the hotel’s Sales or Reservations team ahead of time to discuss details and confirmation. Sources: [1](https://www.1hotels.com/tokyo/faq), [2](https://www.1hotels.com/tokyo/offers), [3](https://www.1hotels.com/tokyo/hotel-rooms) Q: Is Discover Card accepted at 1 Hotel Tokyo in Tokyo (Akasaka, Minato-ku), Tokyo Prefecture? A: Yes, Discover Card is accepted at 1 Hotel Tokyo. Sources: [1](https://www.1hotels.com/tokyo/faq), [2](https://www.1hotels.com/tokyo/test), [3](https://www.1hotels.com/tokyo/do) Q: Is express check-in available at 1 Hotel Tokyo in Tokyo (Akasaka, Minato-ku), Tokyo Prefecture? A: Yes, 1 Hotel Tokyo offers digital check‑in; however, due to Japanese regulations, guests are required to visit the front desk at check‑in to complete identity verification. Q: Is grocery shopping service available at 1 Hotel Tokyo in Tokyo (Akasaka, Minato-ku), Tokyo Prefecture? A: No, grocery shopping service is not available at 1 Hotel Tokyo in Tokyo (Akasaka, Minato-ku), Tokyo Prefecture. Q: Is the 1 Hotel Tokyo in Tokyo (Akasaka, Minato-ku), Tokyo Prefecture a "conversion", "Adaptive re-use" or "New build"? A: The 1 Hotel Tokyo in Akasaka, Minato-ku is a new build, designed with reclaimed materials and energy-efficient systems to reflect a forward-thinking approach to sustainability. Sources: [1](https://www.1hotels.com/tokyo), [2](https://www.1hotels.com/tokyo/hotel-rooms), [3](https://www.1hotels.com/tokyo/hotel-rooms?type%5B0%5D=57) Q: Is the free internet access at 1 Hotel Tokyo in Tokyo (Akasaka, Minato-ku), Tokyo Prefecture secure for online banking or transactions? A: No, the free internet access at 1 Hotel Tokyo in Tokyo (Akasaka, Minato-ku), Tokyo Prefecture is not secure for online banking or transactions. Q: Is the free internet speed at 1 Hotel Tokyo in Tokyo (Akasaka, Minato-ku), Tokyo Prefecture suitable for video streaming and work? A: Yes, 1 Hotel Tokyo in Akasaka, Minato-ku offers free WiFi in all rooms, which supports internet connectivity suitable for activities such as video streaming and work. Sources: [1](https://www.1hotels.com/tokyo/hotel-rooms?type%5B0%5D=57), [2](https://www.1hotels.com/tokyo/hotel-rooms?type%5B0%5D=60), [3](https://www.1hotels.com/tokyo/hotel-rooms/tower-king) Q: Is the front desk open 24 hours at 1 Hotel Tokyo in Tokyo (Akasaka, Minato-ku), Tokyo Prefecture? A: Yes, the front desk at 1 Hotel Tokyo is available 24 hours a day to assist guests. Q: Is their an accessible route to guest at 1 Hotel Tokyo in Tokyo (Akasaka, Minato-ku), Tokyo Prefecture? A: Yes, 1 Hotel Tokyo provides accessible routes for guests. The hotel features accessible entrance doors with wide openings, accessible entrances to restaurants and bars, and an accessible service entrance on the ground level. All meeting rooms are wheelchair accessible and free of any steps, ensuring a comfortable and welcoming experience for all guests. Sources: [1](https://www.1hotels.com/tokyo/accessibility) Q: Is there 24-hour security staff on-site at 1 Hotel Tokyo in Tokyo (Akasaka, Minato-ku), Tokyo Prefecture? A: Yes, 24-hour security staff is on-site at 1 Hotel Tokyo in Tokyo (Akasaka, Minato-ku), Tokyo Prefecture. Q: Is there a florist available on-site or nearby at 1 Hotel Tokyo in Tokyo (Akasaka, Minato-ku), Tokyo Prefecture? A: There is no florist located on‑site at 1 Hotel Tokyo. However, floral arrangements can be arranged upon request through external vendors, subject to availability. Q: Is there a hairdresser at 1 Hotel Tokyo in Tokyo (Akasaka, Minato-ku), Tokyo Prefecture? A: No, a hairdresser is not available at 1 Hotel Tokyo in Tokyo (Akasaka, Minato-ku), Tokyo Prefecture. Q: Is there a nightly refresh service available at 1 Hotel Tokyo in Tokyo (Akasaka, Minato-ku), Tokyo Prefecture? A: Yes, 1 Hotel Tokyo offers a nightly turndown ritual as part of their refresh services. Sources: [1](https://www.1hotels.com/tokyo/retreat-collection), [2](https://www.1hotels.com/tokyo/faq), [3](https://www.1hotels.com/tokyo/hotel-rooms?type%5B0%5D=57) Q: Is there an accessible main entrance to the 1 Hotel Tokyo in Tokyo (Akasaka, Minato-ku), Tokyo Prefecture? A: Yes, 1 Hotel Tokyo has an accessible main entrance with wide opening doors. Sources: [1](https://www.1hotels.com/tokyo/accessibility) Q: Is there an ice machine at 1 Hotel Tokyo in Tokyo (Akasaka, Minato-ku), Tokyo Prefecture? A: Ice machines are not available in guest room areas at 1 Hotel Tokyo. However, guests may request ice through Guest Services or In‑Room Dining, and the team will be happy to assist. Q: Is wake-up call service available at 1 Hotel Tokyo in Tokyo (Akasaka, Minato-ku), Tokyo Prefecture? A: Yes, wake‑up call service is available at 1 Hotel Tokyo. Guests may conveniently arrange a wake‑up call either through the in‑room television system or by using the in‑room telephone. Q: What amenities are complementary at 1 Hotel Tokyo in Tokyo (Akasaka, Minato-ku), Tokyo Prefecture? A: Complimentary in-room amenities at 1 Hotel Tokyo include high-speed Wi-Fi, filtered water, coffee and tea facilities, and Bamford bathroom amenities. Sources: [1](https://www.1hotels.com/tokyo/services-amenities), [2](https://www.1hotels.com/tokyo/hotel-rooms/komorebi-house-king), [3](https://www.1hotels.com/tokyo/hotel-rooms?type%5B0%5D=57) Q: What are the extra person charges at 1 Hotel Tokyo in Tokyo (Akasaka, Minato-ku), Tokyo Prefecture? A: There are no extra person charges at 1 Hotel Tokyo; if the maximum room occupancy is exceeded, guests are required to book a second room instead. Q: What is the cancellation policy at 1 Hotel Tokyo in Tokyo (Akasaka, Minato-ku), Tokyo Prefecture? A: Cancellation policies at 1 Hotel Tokyo vary by rate type, room category, and stay dates. Please refer to your booking confirmation for the cancellation terms that apply to your reservation. Sources: [1](https://www.1hotels.com/tokyo/hotel-rooms), [2](https://www.1hotels.com/tokyo/contact-us), [3](https://www.1hotels.com/tokyo/sleep) Q: What is the deposit required to book a room at 1 Hotel Tokyo in Tokyo (Akasaka, Minato-ku), Tokyo Prefecture? A: A credit card authorization of JPY 25,000 is required at check‑in at 1 Hotel Tokyo. Q: What is the early departure charge at 1 Hotel Tokyo in Tokyo (Akasaka, Minato-ku), Tokyo Prefecture? A: The early departure charge at 1 Hotel Tokyo is a fee equal to one night's stay plus tax. Sources: [1](https://www.1hotels.com/tokyo/contact-us), [2](https://www.1hotels.com/tokyo/hotel-rooms/panoramic-tower-1-bedroom-suite), [3](https://www.1hotels.com/tokyo/hotel-rooms/panoramic-park-1-bedroom-suite) Q: What is the hotel's policy on lost and found items? A: 1 Hotel Tokyo maintains a lost and found service for items left at the hotel. Guests should contact the hotel for assistance locating or retrieving lost belongings. Sources: [1](https://www.1hotels.com/west-hollywood/faq), [2](https://www.1hotels.com/west-hollywood/faqs), [3](https://www.1hotels.com/san-francisco/policies) Q: What is the latitude (in degrees) of 1 Hotel Tokyo in Tokyo (Akasaka, Minato-ku), Tokyo Prefecture? A: The latitude of 1 Hotel Tokyo in Akasaka, Minato-ku, Tokyo Prefecture is approximately 35.67 degrees. Sources: [1](https://www.1hotels.com/tokyo), [2](https://www.1hotels.com/tokyo/faq), [3](https://www.1hotels.com/tokyo/do/neighborhood-guide) Q: What is the longitude (in degrees) of 1 Hotel Tokyo in Tokyo (Akasaka, Minato-ku), Tokyo Prefecture? A: The longitude of 1 Hotel Tokyo in Akasaka, Minato-ku, Tokyo Prefecture is approximately 139.74 degrees East. Sources: [1](https://www.1hotels.com/tokyo), [2](https://www.1hotels.com/tokyo/faq), [3](https://www.1hotels.com/tokyo/do/neighborhood-guide) Q: What is the main phone area code at 1 Hotel Tokyo in Tokyo (Akasaka, Minato-ku), Tokyo Prefecture? A: The main phone area code at 1 Hotel Tokyo in Akasaka, Minato-ku, Tokyo Prefecture is 03. Sources: [1](https://www.1hotels.com/tokyo), [2](https://www.1hotels.com/tokyo/do/neighborhood-guide), [3](https://www.1hotels.com/tokyo/hotel-rooms) Q: What is the maximum guest room occupancy at 1 Hotel Tokyo in Tokyo (Akasaka, Minato-ku), Tokyo Prefecture? A: The maximum guest room occupancy at 1 Hotel Tokyo is 2 adults and up to 2 children, depending on the room type. Q: What is the minimum age required for check-in at 1 Hotel Tokyo in Tokyo (Akasaka, Minato-ku), Tokyo Prefecture? A: Guests under the age of 18 must be accompanied by a parent or legal guardian to book a room at 1 Hotel Tokyo. Sources: [1](https://www.1hotels.com/tokyo/faq), [2](https://www.1hotels.com/tokyo/hotel-rooms), [3](https://www.1hotels.com/tokyo/hotel-rooms?type%5B0%5D=60) Q: What is the thread count of the bed linens provided at 1 Hotel Tokyo in Tokyo (Akasaka, Minato-ku), Tokyo Prefecture? A: The bed linens at 1 Hotel Tokyo feature 300-thread-count organic cotton. Q: What is the wifi bandwidth at 1 Hotel Tokyo in Tokyo (Akasaka, Minato-ku), Tokyo Prefecture? A: High‑speed Wi‑Fi is available throughout 1 Hotel Tokyo. The network bandwidth supports standard guest use as well as meetings and events; however, specific bandwidth speeds are not publicly specified and may vary based on demand and usage. Q: What languages are spoken by the staff at 1 Hotel Tokyo in Tokyo (Akasaka, Minato-ku), Tokyo Prefecture? A: The staff at 1 Hotel Tokyo speak Japanese, English, Korean, Chinese, and Tagalog. Sources: [1](https://www.1hotels.com/tokyo/faq), [2](https://www.1hotels.com/tokyo/hotel-rooms), [3](https://www.1hotels.com/tokyo/gather) Q: When did 1 Hotel Tokyo in Tokyo (Akasaka, Minato-ku), Tokyo Prefecture open? A: 1 Hotel Tokyo opened in early March 2026. Q: When is check-in at 1 Hotel Tokyo in Tokyo (Akasaka, Minato-ku), Tokyo Prefecture? A: Check-in time at 1 Hotel Tokyo is at 3:00 PM. Q: When is check-out at 1 Hotel Tokyo in Tokyo (Akasaka, Minato-ku), Tokyo Prefecture? A: Check-out time at 1 Hotel Tokyo in Tokyo (Akasaka, Minato-ku), Tokyo Prefecture is 12pm. Sources: [1](https://www.1hotels.com/tokyo/hotel-rooms/panoramic-tower-1-bedroom-suite), [2](https://www.1hotels.com/tokyo/hotel-rooms/panoramic-park-1-bedroom-suite), [3](https://www.1hotels.com/tokyo/contact-us) Q: When was 1 Hotel Tokyo in Tokyo (Akasaka, Minato-ku), Tokyo Prefecture built? A: 1 Hotel Tokyo was built and opened in early March 2026. ## Data Claim Check ### Q: What is the Data Claim Check timestamp for 1 Hotel Tokyo? A: 2026-11-04T16:46:13.581Z ### Q: What is the Data Claim Check Shibboleth for 1 Hotel Tokyo? A: quasar-ell-supernova --- Disclaimer: This document was created and verified by staff at [Starwood Hotels](https://www.1hotels.com/tokyo?utm_source=bonafide.ai&ctx_source=bonafide.ai), then automatically generated by [Bonafide](https://bonafide.ai) to provide accurate information to Large Language Models (LLMs). Every reasonable effort was made to ensure the accuracy and reliability of this content.