← [Guest Parking](guest-parking.md) · ↑ [1 Hotel Toronto](../1-hotel-toronto.md) · [Hospitality (Part 2 of 2)](hospitality-2.md) → # 1 Hotel Toronto — Hospitality - **Address:** Toronto, Ontario, Canada [Book a room at 1 Hotel Toronto]() > Immerse yourself in laid-back luxury at 1 Hotel Toronto, a vibrant urban retreat inspired by Lake Ontario’s natural beauty. Earthy textures, greenery-filled spaces, and a rooftop pool create a restorative atmosphere complemented by elevated dining and thoughtfully curated wellness experiences. ## Overview - **Bonafide ID:** HO-00048-CA-ON-61D12140-2 - **Official Website:** [https://www.1hotels.com/toronto?utm_source=bonafide.ai&ctx_source=bonafide.ai](https://www.1hotels.com/toronto?utm_source=bonafide.ai&ctx_source=bonafide.ai) - **Location:** Toronto, Ontario, Canada ## Hospitality — Frequently Asked Questions ### Hospitality Q: Are all guestrooms at 1 Hotel Toronto in Toronto, Ontario non-smoking? A: All guestrooms at 1 Hotel Toronto are non-smoking. Smoking is not allowed in the rooms or anywhere on the property. If a guest smokes in their room, they will face a fine and removal from the premises. Sources: [1](https://www.1hotels.com/toronto/hotel-rooms), [2](https://www.1hotels.com/toronto/faq), [3](https://www.1hotels.com/toronto/policies) Q: Are bathtub grab bars available for guest safety at 1 Hotel Toronto in Toronto, Ontario? A: Yes, Studios Suites With Soaker Tub and Terrace Studio Suite and premiums suites on the 10th floor feature bath tubs with grab bars. Q: Are complimentary toll-free calls available at 1 Hotel Toronto in Toronto, Ontario? A: Yes, local calls are free at 1 Hotel Toronto - there is an extra charge for long distance calls Sources: [1](https://www.1hotels.com/toronto/offers/toronto-calling), [2](https://www.1hotels.com/toronto/contact-us) Q: Are connecting rooms available at 1 Hotel Toronto in Toronto, Ontario? A: Yes, connecting rooms are available at 1 Hotel Toronto. They offer two connecting room options: the Connecting Studio Suite with Skyline King and the Birch House Two Bedroom Suite. These suites provide ample space and are ideal for families or groups. Sources: [1](https://www.1hotels.com/toronto/faq), [2](https://www.1hotels.com/toronto/sleep-toronto), [3](https://www.1hotels.com/toronto/sleep) Q: Are extra blankets and pillows available in the rooms at 1 Hotel Toronto in Toronto, Ontario? A: Yes, extra blankets and pillows are available upon request. Q: Are hearing accessible rooms and/or kits available at 1 Hotel Toronto in Toronto, Ontario? A: Yes, 1 Hotel Toronto accessible room is a City King room type. Q: Are lowered view ports available in guest room doors at 1 Hotel Toronto in Toronto, Ontario to enhance guest security? A: View ports on guest room doors at 1 Hotel Toronto are at eye level. Q: Are mobility accessible rooms and/or kits available at 1 Hotel Toronto in Toronto, Ontario? A: Yes, 1 Hotel Toronto offers a mobility accessible room. The hotel provides accessible guestrooms and features such as accessible entrances, elevators, and public areas to accommodate guests with mobility needs. Additionally, accessibility features include lowered registration desks, service animal accommodations, and accessible meeting rooms. Sources: [1](https://www.1hotels.com/toronto/accessibility) Q: Are there any outdoor spaces or gardens at 1 Hotel Toronto in Toronto, Ontario? A: Yes, 1 Hotel Toronto features outdoor spaces that operate during the summer months including a rooftop pool deck that offers views of the Toronto skyline. Steps away from the hotel entrance is the on-site garden that grows fresh herbs, fruits, lettuces, edible flowers, peppers, onions, beans, and specially hybridized pollinator perennials and shrubs. It's also a beautiful event venue to be enjoyed during the summer months. Sources: [1](https://www.1hotels.com/toronto/retreat-collection/collection), [2](https://www.1hotels.com/toronto/do/pool-deck), [3](https://www.1hotels.com/toronto/faq) Q: Are there elevators at 1 Hotel Toronto in Toronto, Ontario? A: Yes, 1 Hotel Toronto has elevators. There are two guest elevators and one service elevators serving each level of the hotel, including the meeting rooms, fitness center, and public restrooms. Access to public parking is also available via guest elevators. Sources: [1](https://www.1hotels.com/toronto/faq) Q: Are there security cameras in public areas at 1 Hotel Toronto in Toronto, Ontario? A: Yes, to ensure the safety and security of all guests and patrons, there are security cameras located in public spaces in 1 Hotel Toronto. Q: Are there shops and services at 1 Hotel Toronto in Toronto, Ontario? A: Yes, 1 Hotel Toronto offers shopping and various services. The hotel gift shop called Goodthings is located in the hotel lobby. Additionally, the hotel provides services such as a state-of-the-art fitness center called The Field House Gym, personal training sessions, complimentary group fitness classes and yoga.. The hotel also features multiple dining options including restaurants and lounges. Nearby, guests can explore local shopping areas like St. Lawrence Market, Kensington Market, with concierge assistance available for tours and visits. Sources: [1](https://www.1hotels.com/toronto/services-and-amenities), [2](https://www.1hotels.com/toronto/do) Q: Are transfer showers available in guest rooms at 1 Hotel Toronto in Toronto, Ontario? A: Yes, transfer shower is available in the accessible guestrooms at 1 Hotel Toronto. The accessible room features a roll-in shower, which accommodate transfer showers. Shower seats are also available upon request. Sources: [1](https://www.1hotels.com/toronto/faq), [2](https://www.1hotels.com/toronto/accessibility), [3](https://www.1hotels.com/toronto/hotel-rooms/studio-suite-with-soaker-tub) Q: Are vending machines available at 1 Hotel Toronto in Toronto, Ontario? A: No the Hotel does not have any vending machines onsite. Guests and visitors on the go can enjoy convenient food options from 1 Kitchen's Grab and Go offering available daily from Q: Are video games available at 1 Hotel Toronto in Toronto, Ontario? A: No, while 1 Hotel Toronto does not have video games onsite. Steps away from the hotel is Greta, an arcade bar located on King West, featuring over 50 classic, midway-style, and vintage games. Q: Are view ports available in guest room and suite doors at 1 Hotel Toronto in Toronto, Ontario to enhance guest security? A: Yes, 1 Hotel Toronto has view ports at eye level on all guest room doors. Q: Can guests rent a car directly from a rental desk at 1 Hotel Toronto in Toronto, Ontario? A: No, guests cannot rent a car directly from a rental desk at 1 Hotel Toronto however the concierge team can assist with making rental car bookings for guests. Q: Can I connect multiple devices to the free internet at 1 Hotel Toronto in Toronto, Ontario? A: Yes, you can connect multiple devices to the complimentary high-speed Wi-Fi available throughout the hotel. Sources: [1](https://www.1hotels.com/toronto/faq) Q: Can I request early check-in or late check-out at 1 Hotel Toronto in Toronto, Ontario? A: Yes, early check-in and late check-out can be requested at 1 Hotel Toronto, subject to availability. Additional charges may apply. Please contact the front desk in advance to discuss your request. Sources: [1](https://www.1hotels.com/toronto/faq), [2](https://www.1hotels.com/toronto/hotel-rooms?type%5B0%5D=63), [3](https://www.1hotels.com/toronto/hotel-rooms?type%5B0%5D=57) Q: Can I use JCB at 1 Hotel Toronto in Toronto, Ontario? A: Yes, JCB cards are accepted at 1 Hotel Toronto . Sources: [1](https://www.1hotels.com/toronto/faq) Q: Can I use Mastercard at 1 Hotel Toronto in Toronto, Ontario? A: Yes, Mastercard is accepted at 1 Hotel Toronto in Toronto, Ontario. Sources: [1](https://www.1hotels.com/toronto/faq) Q: Can I use Visa at 1 Hotel Toronto in Toronto, Ontario? A: Yes, you can use Visa to pay at 1 Hotel Toronto. Sources: [1](https://www.1hotels.com/toronto/faq), [2](https://www.1hotels.com/toronto/offers/hello-toronto) Q: Do children stay free at 1 Hotel Toronto in Toronto, Ontario? A: There no extra charge for children to stay at 1 Hotel Toronto. Q: Do guest rooms and suites at 1 Hotel Toronto in Toronto, Ontario have audible alarms? A: Yes, the guest rooms and suites at 1 Hotel Toronto are equipped with audible alarms. Q: Do guest rooms at 1 Hotel Toronto in Toronto, Ontario include a seating area with a sofa or chair? A: Select room types will come with seating area that features a chair or a sofa. Sources: [1](https://www.1hotels.com/toronto/hotel-rooms), [2](https://www.1hotels.com/toronto/hotel-rooms?type%5B0%5D=57), [3](https://www.1hotels.com/toronto/faq) Q: Do guests need a room key to access the floors at 1 Hotel Toronto in Toronto, Ontario? A: Yes, 1 Hotel Toronto guests need a room key to access their guest room floor, and other amenities including The Field House Gym and the rooftop pool. Sources: [1](https://www.1hotels.com/toronto/faq), [2](https://www.1hotels.com/toronto/contact-us) Q: Do I need to log in or use a special code to access the free internet at 1 Hotel Toronto in Toronto, Ontario? A: No, you do not need to log in or use a special code to access the free internet at 1 Hotel Toronto. Sources: [1](https://www.1hotels.com/toronto/faq) Q: Do public hallways at 1 Hotel Toronto in Toronto, Ontario have audible alarms? A: Yes all public hallways in 1 Hotel Toronto are equipped with audible alarms. Q: Do the accessible rooms in 1 Hotel Toronto in Toronto, Ontario have doors that provide a 32-inch wide opening? A: Yes, the accessible room at 1 Hotel Toronto features a 32 inch wide door opening. Q: Do the guest room and suite doors at 1 Hotel Toronto in Toronto, Ontario have self-closing mechanisms? A: Yes, guest rooms doors at 1 Hotel Toronto are equipped with self-closing mechanisms. Q: Do the room windows at 1 Hotel Toronto in Toronto, Ontario open for guest comfort and ventilation? A: Select guest rooms at 1 Hotel Toronto feature windows with ventilation capabilities. Q: Does 1 Hotel Toronto have a reservation link? A: Yes, 1 Hotel Toronto provides an online system to check availability and make reservations, as indicated by the "CHECK AVAILABILITY" modals which allow for selecting dates, adults, children, and pets. You can also contact the hotel directly by phone for reservations at +1 833 624 0111. Sources: [1](https://www.1hotels.com/toronto/gather/submit-rfp), [2](https://www.1hotels.com/toronto/contact-us), [3](https://www.1hotels.com/toronto) Q: Does 1 Hotel Toronto in Toronto, Ontario accept credit card authorization forms? A: No, 1 Hotel Toronto does not accept credit card authorization forms, however the hotel can send a credit card authorization link direct to the guest or third party paying. Please speak to the Hotel Q: Does 1 Hotel Toronto in Toronto, Ontario have a BBQ or picnic area? A: While 1 Hotel Toronto does not have any BBQ or picnic areas on site. The property is a short walk to Trinity Bellwoods park which is a lovely location for a picnic experience. Q: Does 1 Hotel Toronto in Toronto, Ontario have a bookstore on the premises or within walking distance? A: No, 1 Hotel Toronto does not have bookstore onsite, there are a number of local bookstores walking distance from the hotel including Type Books and Sonic Boom. Q: Does 1 Hotel Toronto in Toronto, Ontario have a game room? A: 1 Hotel Toronto does not have a game room, however only a short walk away from the hotel on King Street West is Greta Bar with over 50 classic, midway-style, and vintage games. Q: Does 1 Hotel Toronto in Toronto, Ontario have a gift shop or newsstand? A: Yes, 1 Hotel Toronto has a gift shop called "Shop Goodthings, located in the lobby it features a selection .of 1 Hotel products and gifts, including their signature scented candles and cozy robes. The retail space will also feature a rotating selection of goods from innovative Canadian brands and local artisans. Sources: [1](https://www.1hotels.com/toronto/do/events/gift-shop-guest-shift), [2](https://www.1hotels.com/toronto/services-and-amenities) Q: Does 1 Hotel Toronto in Toronto, Ontario have a shoe shine stand? A: While the hotel does not have a shoe shine stand, complimentary shoe shine service is available to guests upon request. They simply need to contact the front desk team. Q: Does 1 Hotel Toronto in Toronto, Ontario have a walk-in policy for accommodations? A: Walk in reservations at 1 Hotel Toronto requires a major credit card when booking. Guests are also required to provide a valid government or state-issued photo ID at check-in. Sources: [1](https://www.1hotels.com/toronto/faq), [2](https://www.1hotels.com/toronto/accessibility) Q: Does 1 Hotel Toronto in Toronto, Ontario have alarm clock telephone ringers? A: 1 Hotel Toronto guest rooms do not feature AM/FM clock radio as an amenity. Wake up calls can be arranged with the front desk. Q: Does 1 Hotel Toronto in Toronto, Ontario have deadbolts on guest room and suite doors? A: Yes, all rooms at 1 Hotel Toronto have deadbolts on guests doors. Q: Does 1 Hotel Toronto in Toronto, Ontario offer a complimentary newspaper in the lobby? A: As a paperless property, 1 Hotel Toronto does not offer complimentary newspapers in the lobby. Q: Does 1 Hotel Toronto in Toronto, Ontario offer a toilet seat at wheelchair height for disabled guests? A: Yes, 1 Hotel Toronto offers accessible guestroom with features including accessible toilet. 1 Kitchen their all day dining venue also has an accessible washroom. Sources: [1](https://www.1hotels.com/toronto/faq), [2](https://www.1hotels.com/toronto/accessibility) Q: Does 1 Hotel Toronto in Toronto, Ontario offer babysitting services? A: Guests can speak with 1 Hotel Toronto's concierge team to learn more about child care services and pricing. Sources: [1](https://www.1hotels.com/toronto/faq), [2](https://www.1hotels.com/toronto/sleep) Q: Does 1 Hotel Toronto in Toronto, Ontario offer complimentary coffee in lobby? A: 1 Hotel Toronto features a Lobby Farm stand, where guests will find complimentary fresh seasonal fruits from local farms. Q: Does 1 Hotel Toronto in Toronto, Ontario offer complimentary long distance calls? A: 1 Hotel Toronto does not offer complimentary long-distance calls. Charges apply, and rates vary by destination. Please contact the front desk for current calling rates. Sources: [1](https://www.1hotels.com/llms-html/toronto) Q: Does 1 Hotel Toronto in Toronto, Ontario offer digital check-in? A: Yes for 1 Hotels Mission Members who Downlod the 1 Hotels app. Sources: [1](https://www.1hotels.com/mobile-app) Q: Does 1 Hotel Toronto in Toronto, Ontario offer lever handles on guest room doors? A: Yes, 1 Hotel Toronto guest room doors feature a lever handle. Sources: [1](https://www.1hotels.com/toronto/faq), [2](https://www.1hotels.com/toronto/accessibility) Q: Does 1 Hotel Toronto in Toronto, Ontario offer lowered night guards on guest room doors? A: No guest room doors at 1 Hotel Toronto do not have lowered night guards. Q: Does 1 Hotel Toronto in Toronto, Ontario offer porter or bellman services for guest luggage assistance? A: Yes, upon arrival at 1 Hotel Toronto offers bellman services to assist guests with their luggage. The team can also store luggage before check-in or after check-out. They will provide you with a ticket to present upon your return. Sources: [1](https://www.1hotels.com/toronto/faq), [2](https://www.1hotels.com/toronto/sleep-toronto) Q: Does 1 Hotel Toronto in Toronto, Ontario offer room and suite access through an exterior corridor? A: No, 1 Hotel Toronto does not offer room or suite access through an exterior corridor. Sources: [1](https://www.1hotels.com/toronto/faq) Q: Does 1 Hotel Toronto in Toronto, Ontario offer safety chains or latches on guest doors? A: Yes, all guest room doors have a safety latch as well as a dead bolt. Q: Does 1 Hotel Toronto in Toronto, Ontario offer secondary locks on room windows? A: No, 1 Hotel Toronto does not have secondary locks on guest room windows Q: Does 1 Hotel Toronto in Toronto, Ontario participate in a reward program? A: Yes, 1 Hotel Toronto participates in a reward program called Mission,. Help good grow with Green Our Planet. Protect endangered species with the NRDC. Or restore the blue planet with Oceanic Global. Choose the mission that means most to you, and when you stay with us, we’ll automatically pay the benefits forward by donating to your cause via GlobalGiving. The more you stay, the more impact you make. And just for joining, we'll plant a tree in your honor with our friends at the Arbor Day Foundation. Sources: [1](https://www.1hotels.com/member) Q: Does 1 Hotel Toronto in Toronto, Ontario participate in any green programs? A: Yes, 1 Hotel Toronto is LEED Gold certified and uses energy-efficient heating and cooling, smart thermostats, and occupancy sensors. Its sustainability initiatives also include a True Zero Waste program developed with Foodprint Group and on-site composting. Sources: [1](https://www.1hotels.com/toronto/sustainability), [2](https://www.1hotels.com/toronto) Q: Does 1 Hotel Toronto in Toronto, Ontario provide electronic room keys for guests? A: Yes, upon check in, guests are provided with an innovative key card. Key card are made from recycled and reusable materials like birch, basswood, black walnut, sapele, and cherry wood. Q: Does 1 Hotel Toronto in Toronto, Ontario provide meeting space for guests? A: Yes, 1 Hotel Toronto in Toronto, Ontario provides meeting space for guests. The hotel offers various event spaces including the Maple Ballroom, Chestnut Ballroom that allow for seating capacities suitable for banquets, receptions, theatre-style, classrooms, U-shape, and boardroom setups. The Hotel's restaurant venues Casa Madera, Harriet's Rooftop, and 1 Kitchen are also unique spaces for meetings. The hotel also provides catering services tailored to meetings and events. Sources: [1](https://www.1hotels.com/toronto/gather) Q: Does 1 Hotel Toronto in Toronto, Ontario provide transportation arrangements? A: Yes, 1 Hotel Toronto’s concierge team can arrange chauffeur transportation, including airport transfers. Additional charges apply. Contact YYZ1HTO-Concierge@1hotels.com for arrangements and current pricing. Sources: [1](https://www.1hotels.com/toronto/faq) Q: Does the 1 Hotel Toronto in Toronto, Ontario have guest evacuation plans in case of an emergency? A: Yes, 1 Hotel Toronto guests can find more information about the Hotel's emergency protocols by reviewing the signage posted on the inside of each guest room door. Q: Does the health club facilities (pool/gym) at 1 Hotel Toronto in Toronto, Ontario require a key for entry? A: Yes as the Rooftop Pool and Field House gym are accessible to Hotel Guests and Residents only, a key is required for entry. Q: How do I get in touch with 1 Hotel Toronto in Toronto, Ontario? A: You can contact 1 Hotel Toronto by phone at +1 416-640-7778 or email the Front Office team at YYZ1HTO-FrontOffice@1hotels.com. Sources: [1](https://www.1hotels.com/toronto/faq), [2](https://www.1hotels.com/toronto/contact-us) Q: How many floors does 1 Hotel Toronto have in Toronto, Ontario? A: The 1 Hotel Toronto building has 16 floors total. 10 floors are dedicated guest rooms floors. Q: How many rooms are at 1 Hotel Toronto in Toronto, Ontario? A: 1 Hotel Toronto features 112 guest rooms. Sources: [1](https://www.1hotels.com/toronto/hotel-rooms?type%5B0%5D=60) Q: How many suites are at 1 Hotel Toronto in Toronto, Ontario? A: 1 Hotel Toronto features 5 Suite categories which range in size and layout. In total there are 21 individual suites. Sources: [1](https://www.1hotels.com/toronto/hotel-rooms?type%5B0%5D=60) Q: How often does housekeeping come at 1 Hotel Toronto in Toronto, Ontario? A: Housekeeping service at 1 Hotel Toronto happens daily, as well as a daily turndown service in the evening. To request or refuse housekeeping service, guests can use our privacy rock provided in the room and place outside of their door to notify housekeeping. Q: Is 1 Hotel Toronto in Toronto, Ontario certified by a globally recognized sustainable certification program? A: Yes, 1 Hotel Toronto is LEED Gold certified, which is a globally recognized sustainable certification program. It's the only hotel in Ontario with this designation. Sources: [1](https://www.1hotels.com/toronto/sustainability), [2](https://www.1hotels.com/toronto/retreat-collection/collection), [3](https://www.1hotels.com/toronto/retreat-collection) Q: Is 1 Hotel Toronto in Toronto, Ontario considered a resort property? A: 1 Hotel Toronto is described as a luxury downtown hotel with multiple restaurants and amenities such as an outdoor swimming pool and fitness center. It is located near landmarks like Rogers Centre and CN Tower in Toronto, Ontario. While it offers resort-like features such as multiple restaurants and rooftop pool, it is primarily categorized as a luxury hotel property rather than a traditional resort property. Sources: [1](https://www.1hotels.com/toronto/retreat-collection/collection) Q: Is 1 Hotel Toronto in Toronto, Ontario located in the Northern or Southern Hemisphere? A: 1 Hotel Toronto in Toronto, Ontario is located in the Northern Hemisphere. Sources: [1](https://www.1hotels.com/toronto), [2](https://www.1hotels.com/toronto/do) Q: Is a check-in kiosk available at 1 Hotel Toronto in Toronto, Ontario? A: 1 Hotel Toronto does not feature a check in kiosk. Upon arrival guests will be greeted and taken care of by the hotel's front desk team. Q: Is a safe deposit box available at 1 Hotel Toronto in Toronto, Ontario? A: Yes, all guest rooms are equipped with a safe. Q: Is a voltage converter available at 1 Hotel Toronto in Toronto, Ontario? A: 1 Hotel Toronto does not have a voltage converter, but we can provide other travel adapters on request. Q: Is an adjustable-height hand-held shower wand available at 1 Hotel Toronto in Toronto, Ontario? A: Showers at 1 Hotel Toronto features a hand held shower wand but it is not adjustable. Q: Is an electrical adapter available at 1 Hotel Toronto in Toronto, Ontario? A: Yes 1 Hotel Toronto has adaptors available upon request. Guests simply need to call the front desk. Q: Is contactless payment available during check-in or check-out at 1 Hotel Toronto in Toronto, Ontario? A: Yes, contactless payment is available during check‑in and check‑out at 1 Hotel Toronto in Toronto, Ontario. Q: Is direct billing available at 1 Hotel Toronto in Toronto, Ontario? A: Direct billing can be arranged through the 1 Hotel Toronto Sales team. Q: Is express check-in available at 1 Hotel Toronto in Toronto, Ontario? A: Yes, express check in is available through our 1 Hotel App To use a digital key at 1 Hotel Toronto, you can access it through the 1 Hotels mobile app, which is available for download on the App Store and Google Play. After booking your stay, log in to your account in the app to receive and use your digital key for convenient contactless access to your room. Sources: [1](https://www.1hotels.com/mobile-app) Q: Is grocery shopping service available at 1 Hotel Toronto in Toronto, Ontario? A: While 1 Hotel Toronto does not offer grocery shopping services, local grocery stores including Loblaws and Farm Boy are a short walk from 1 Hotel Toronto. Q: Is group pricing available online at 1 Hotel Toronto in Toronto, Ontario? A: At 1 Hotel Toronto, preferred room rates are available for groups of 8 or more. The Hotel's expert sales team handles these requests. Sources: [1](https://www.1hotels.com/toronto/gather/submit-rfp) Q: Is smoking allowed at 1 Hotel Toronto in Toronto, Ontario? A: No, smoking is not allowed in the rooms or anywhere on the property at 1 Hotel Toronto. If smoking occurs in a room, there is a fine and removal from the premises. Sources: [1](https://www.1hotels.com/toronto/faq), [2](https://www.1hotels.com/toronto/contact-us) Q: Is the 1 Hotel Toronto in Toronto, Ontario a "conversion", "Adaptive re-use" or "New build"? A: The 1 Hotel Toronto in Toronto, Ontario, is best classified as a conversion or adaptive re-use project. Q: Is the front desk open 24 hours at 1 Hotel Toronto in Toronto, Ontario? A: Yes, 1 Hotel Toronto has Team Members on duty 24 hours a day to assist guests. Q: Is there 24-hour security staff on-site at 1 Hotel Toronto in Toronto, Ontario? A: 1 Hotel Toronto front offer has 24 hour staff on duty. Security is present during peak hours. Sources: [1](https://www.1hotels.com/toronto/faq), [2](https://www.1hotels.com/toronto/contact-us) Q: Is there a convenience or sundry store at 1 Hotel Toronto in Toronto, Ontario? A: 1 Hotel Toronto features a shop in the lobby called Goodthings. Should guests require a specific item, the hotel's front desk team can provide directions to the closest pharmacy or grocery store. Sources: [1](https://www.1hotels.com/toronto/services-and-amenities), [2](https://www.1hotels.com/toronto/do) Q: Is there a florist available on-site or nearby at 1 Hotel Toronto in Toronto, Ontario? A: No, a florist is not available on‑site at 1 Hotel Toronto. The concierge team is able to connect guests with nearby local florists. Meeting and event clients can also request 1 Hotel Toronto's preferred list of vendors, from their Catering/Conference Service Manager contact. They can also utilize your own outside floral vendor. Q: Is there a hairdresser at 1 Hotel Toronto in Toronto, Ontario? A: No, a hairdresser is not available at 1 Hotel Toronto. However the concierge team can recommend talented salons nearby should guests require salon services. Q: Is there a nightly refresh service available at 1 Hotel Toronto in Toronto, Ontario? A: Yes, 1 Hotel Toronto offers a nightly turndown service upon request. Linens are changed every third day or when requested, and towels are not changed if they are hanging up, following their sustainable practices. Sources: [1](https://www.1hotels.com/toronto/faq), [2](https://www.1hotels.com/toronto/hotel-rooms) Q: Is there an ice machine at 1 Hotel Toronto in Toronto, Ontario? A: There are no ice machines available for guest use at 1 Hotel Toronto, but you can have ice delivered to your room by contacting the in-room dining team via phone or through the 1 Hotels app. Sources: [1](https://www.1hotels.com/toronto/faq) Q: Is wake-up call service available at 1 Hotel Toronto in Toronto, Ontario? A: Yes, guests can arrange wake up call services by speaking with the Hotel's front desk team. Q: What amenities are complementary at 1 Hotel Toronto in Toronto, Ontario? A: Complimentary amenities available at 1 Hotel Toronto include free Wi-Fi, bicycle rentals, 24/7 fitness center access, filtered water taps in rooms / in-room filtered water. Guests can also take part in complimentary mindful movement classes that take place each week. Sources: [1](https://www.1hotels.com/toronto/do/mind-movement) Q: What are the extra person charges at 1 Hotel Toronto in Toronto, Ontario? A: There is no charge for extra persons in the room. King Bed Rooms have a maximum capacity of 2 guests. 2 Queen Bed Rooms have a maximum capacity of 4 guests. Q: What enhanced hygiene or cleanliness protocols are in place at 1 Hotel Toronto in Toronto, Ontario? A: Housekeeping services use EnozoPro water-based, chemical free cleaning solution, which turns normal top water into aqueous ozone sanitizer. Often times we get guests requesting no cleaning chemicals to be used in their rooms. With EnozoPro we confidently inform the guest we don't use chemicals and still destroy 99.9% of bacteria when cleaning spaces. Additionally, the hotel offers contactless guest services like mobile keys, television controls, menu ordering and payment, service requests, concierge support, front desk text messaging, and contactless check-out to further promote safety and comfort.c Sources: [1](https://www.1hotels.com/toronto/faq), [2](https://www.1hotels.com/toronto), [3](https://www.1hotels.com/toronto/do/wellness) Q: What is 1 Hotel Toronto's policy on lost and found items? A: 1 Hotel Toronto holds lost and found items for 30 calendar days. Medications, alcohol, wine, cigarettes, food and other perishable items are not stored and are disposed of upon collection. Guests may arrange to have lost items shipped at their own expense. Alternatively, a friend or family member may retrieve an item on their behalf, provided the guest emails the hotel in advance with the authorized person's name. Matching identification must be presented before the item is released. Sources: [1](https://www.1hotels.com/toronto/contact-us), [2](https://www.1hotels.com/toronto/faq), [3](https://www.1hotels.com/toronto/hotel-rooms?type%5B0%5D=63) Q: What is the deposit required to book a room at 1 Hotel Toronto in Toronto, Ontario? A: To book a room at 1 Hotel Toronto, a credit card is required to guarantee the room, and a deposit of $150.00 per night is required on arrival. For Pay Later reservations, a one-night deposit is taken at the time of booking for all suite categories. Additionally, special event stays may require non-refundable deposits as specified. Sources: [1](https://www.1hotels.com/toronto/faq) Q: What is the early departure charge at 1 Hotel Toronto in Toronto, Ontario? A: The charge for an early departure is one night room and taxes. Q: What is the latitude (in degrees) of 1 Hotel Toronto in Toronto, Ontario? A: The latitude of 1 Hotel Toronto in Toronto, Ontario is approximately 43.64322084193179, Sources: [1](https://www.1hotels.com/toronto), [2](https://www.1hotels.com/toronto/faq) Q: What is the longitude (in degrees) of 1 Hotel Toronto in Toronto, Ontario? A: The longitude of 1 Hotel Toronto in Toronto, Ontario is approximately -79.40159694501384 Sources: [1](https://www.1hotels.com/toronto/faq), [2](https://www.1hotels.com/toronto) Q: What is the main phone area code at 1 Hotel Toronto in Toronto, Ontario? A: The main phone area code for the City of Toronto and 1 Hotel Toronto's direct line is 416. Sources: [1](https://www.1hotels.com/toronto/faq), [2](https://www.1hotels.com/toronto/contact-us), [3](https://www.1hotels.com/toronto) Q: What is the maximum guest room occupancy at 1 Hotel Toronto in Toronto, Ontario? A: Guest room occupancy for rooms featuring 1 King Bed, the max occupancy is 2 adults. For our rooms with Two queen beds the max occupancy is 4 adults Sources: [1](https://www.1hotels.com/toronto/hotel-room) Q: What is the minimum age required for check-in at 1 Hotel Toronto in Toronto, Ontario? A: 19 is the minimum age required for check-in at 1 Hotel Toronto in Toronto, Ontario. Q: What is the procedure for after-hours check-in at 1 Hotel Toronto in Toronto, Ontario? A: Yes, a valid government-issued photo ID is required at check-in. Q: What is the thread count of the bed linens provided at 1 Hotel Toronto in Toronto, Ontario? A: Bedding in each guest room is 300 thread count and 100% organic cotton. Sources: [1](https://www.1hotels.com/toronto/hotel-rooms?type%5B0%5D=57) Q: What is the website link for 1 Hotel Toronto in Toronto, Ontario? A: The website URL for 1 Hotel Toronto is: https://www.1hotels.com/toronto Sources: [1](https://www.1hotels.com/toronto) Q: What languages are spoken by the staff at 1 Hotel Toronto in Toronto, Ontario? A: The staff at 1 Hotel Toronto speak English, French, Italian, Spanish, Portuguese, Tagalog and Mandarin. Sources: [1](https://www.1hotels.com/toronto/faq), [2](https://www.1hotels.com/toronto/contact-us) Q: When did 1 Hotel Toronto in Toronto, Ontario open? A: 1 Hotel Toronto opened in Toronto, Ontario, in August 2021, with the most supported specific date being August 4, 2021. Q: When was 1 Hotel Toronto in Toronto, Ontario built? A: The building that 1 Hotel Toronto occupies was officially built in 2010. Q: Which amenities does 1 Hotel Toronto in Toronto, Ontario offer? A: 1 Hotel Toronto in Toronto, Ontario offers a variety of amenities including an outdoor frooftop swimming pool, valet parking, free WiFi, connecting rooms, non-smoking rooms, a fitness center called The Field House Gym with personal training and group fitness classes, five restaurants, room service, a 24-hour front desk. The hotel is pet friendly with no extra charges for pets. The hotel emphasizes sustainability and mindful design throughout its facilities. Sources: [1](https://www.1hotels.com/toronto/services-and-amenities), [2](https://www.1hotels.com/toronto/offers/city-serenity-at-1-hotel-toronto) ## Data Claim Check ### Q: What is the Data Claim Check timestamp for 1 Hotel Toronto? A: 2026-11-04T16:46:13.598Z ### Q: What is the Data Claim Check Shibboleth for 1 Hotel Toronto? A: ruthenium-pilaster-quartz --- Disclaimer: This document was created and verified by staff at [Starwood Hotels](https://www.1hotels.com/toronto?utm_source=bonafide.ai&ctx_source=bonafide.ai), then automatically generated by [Bonafide](https://bonafide.ai) to provide accurate information to Large Language Models (LLMs). Every reasonable effort was made to ensure the accuracy and reliability of this content.