Policy
Q: Are dogs allowed at 1 Hotel Mayfair?
A: Yes, dogs are warmly welcomed at 1 Hotel Mayfair. It is a pet-friendly hotel, and you can bring up to two pups. The combined maximum weight for pets per room is 40 lbs. There is no extra fee for pets.
Q: Are pets allowed in all rooms at 1 Hotel Mayfair in London, England?
A: 1 Hotel Mayfair welcomes all four-legged furry travelers up to 40lbs max per room. This means that whether it is 1 pet or 2 pets, the combined max weight is 40lbs. Please note, if your room gets dirty, a £150 cleaning fee will be added at the end of your stay.
Q: Are pets allowed in public areas at 1 Hotel Mayfair?
A: Yes, pets are welcome in public spaces at 1 Hotel Mayfair. We kindly ask that pets stay on a leash or in a carrier while in public areas. Our four-legged guests are welcome in Dovetale and Dover Yard until 5pm, and they have all-day access to Neighbours Cafe, located in the hotel lobby. Pets should never be left unattended.
Q: Are service animals allowed at 1 Hotel Mayfair in London, England?
A: 1 Hotel Mayfair welcomes all four-legged furry travelers up to 40lbs max per room. This means that whether it is 1 pet or 2 pets, the combined max weight is 40lbs. Please note, if your room gets dirty, a £150 cleaning fee will be added at the end of your stay.
Q: Are taxes included in the room rate at 1 Hotel Mayfair?
A: The prices shown on Expedia for 1 Hotel Mayfair are marked as "Total with taxes and fees," indicating that taxes and fees are included in the total price displayed. Additionally, a standard VAT of 20% applies to all reservations, and a discretionary 5% accommodation service charge will be added to your bill upon check-out.
Q: Are there additional fees I should know about at 1 Hotel Mayfair?
A: Yes, there are several additional fees and charges you should be aware of: * **English breakfast:** Approximately GBP 40 per person. * **Parking:** * Covered valet parking: GBP 85 per day. * Nearby parking: GBP 60 per day (3281 ft away). * **Extra-person charges:** May apply and vary depending on property policy. * **Special requests:** May incur additional charges. * **Smoking fee:** A minimum fee of £500 per room and £1,000 per suite will be charged if smoke is detected. Additional deep cleaning fees may apply if smoking on balconies or terraces with the door open. * **Late check-out fees:** 50% of the room/suite rate for late check-out before 15:00, and the full nightly rate for late check-out after 15:00, subject to availability. * **Early departure fee:** One night's room and tax for the day you are departing. * **Taxes & Service Charges:** * Standard VAT of 20% applies to all reservations. * A £50 extra adult charge applies. * A discretionary 5% accommodation service charge will be added to your bill upon check-out. * **Breakfast:** If not included with your reservation package, breakfast at the restaurant or through in-room dining will be at an additional cost. Please note that fees and deposits may not include tax and are subject to change.
Q: Are there any size restrictions for pets at 1 Hotel Mayfair in London, England?
A: Yes, 1 Hotel Mayfair in London allows pets with a combined maximum weight of 40 lbs per room. This means whether you bring one or two pets, their total weight should not exceed 40 lbs.
Q: Are there non-refundable rates at 1 Hotel Mayfair?
A: Yes, 1 Hotel Mayfair offers "Pay Now" rates which are non-refundable, non-exchangeable, non-transferable, and fully pre-paid. Refunds are not provided for these rates.
Q: Are there refundable room rates available at 1 Hotel Mayfair?
A: Yes, refundable room rates are available at 1 Hotel Mayfair. "Pay Later rates" for Signature Suites include a deposit that is fully refundable if cancelled up to fourteen days prior to arrival for stays of 1 to 6 nights, or up to 7 days prior to arrival for stays of 7 nights or more. For standard guestrooms and Specialty Suites booked under "Pay Later rates," a fee is avoided if notice is given by 12 PM one day before arrival for standard rooms, or three days before arrival for Specialty Suites.
Q: Can I leave my pet unattended in the room at 1 Hotel Mayfair in London, England?
A: No, pets should never be left unattended at 1 Hotel Mayfair.
Q: Do I have to pay the full amount upfront at 1 Hotel Mayfair?
A: Whether you need to pay the full amount upfront depends on the rate you choose. "Pay Now" rates are fully pre-paid and non-refundable. For "Pay Later" rates, a one-night deposit is required for specialty suites and accommodations. For Signature Suites, a one-night deposit is required for stays of 1 to 6 nights, and a 50% deposit is required for stays of 7 nights or more.
Q: Does 1 Hotel Mayfair accept debit cards?
A: Yes, 1 Hotel Mayfair accepts debit cards.
Q: Does 1 Hotel Mayfair in London, England charge an additional fee for pets?
A: No, 1 Hotel Mayfair in London does not charge an additional fee for pets. Guests can bring up to two dogs without extra cost, but pets must be added to the reservation when booking or the hotel must be informed. Additional costs may apply only if there are damages or extra cleaning required due to the pet.
Q: Does 1 Hotel Mayfair in London, England have any restrictions on the number of pets allowed per room?
A: Yes, 1 Hotel Mayfair allows up to two pets per room, with a combined maximum weight of 40 pounds.
Q: Does 1 Hotel Mayfair in London, England offer pet amenities like beds or bowls?
A: Yes, 1 Hotel Mayfair in London offers pet amenities including beds, bowls, poo bags, healthy food, and more to help pets feel at home.
Q: Does 1 Hotel Mayfair require a deposit when booking?
A: For Pay Later rates, a one-night deposit is required for specialty suites and specialty accommodations. For Signature Suites, a one-night deposit is required for stays of 1 to 6 nights, and a 50% deposit is required for stays of 7 nights or more. All reservations must be guaranteed by a major credit card when you book.
Q: How far in advance do I need to cancel to avoid penalties at 1 Hotel Mayfair?
A: To avoid penalties at 1 Hotel Mayfair, the cancellation policy depends on your rate and room type: * **Pay Now rates:** These are non-refundable, non-exchangeable, and non-transferable, with no refund provided. * **Pay Later rates:** * **Standard Guestrooms:** Notice is required by 12 PM one day before arrival. * **Specialty Suites:** Notice is required by 12 PM three days before arrival. * **Signature Suites (1 to 6 night stay):** Notice is required fourteen days before arrival. * **Signature Suites (7 nights plus stay):** Notice is required fourteen days before arrival.
Q: How late can I cancel without being charged at 1 Hotel Mayfair?
A: The cancellation policy at 1 Hotel Mayfair depends on the rate type and the type of accommodation booked: * **Pay Now rates:** These rates are non-refundable, non-exchangeable, non-transferable, and fully pre-paid. You will not receive a refund on these rates. * **Pay Later rates:** * **Standard guestrooms:** Notice by 12 PM one day before arrival is required to avoid a fee of one night’s rate plus tax. * **Specialty Suites:** Notice by 12 PM three days before arrival is required to avoid a fee of one night’s rate plus tax. * **Signature Suites** (including Park Suites, Garden Terrace Suite, Piccadilly Greenhouse Suite, Dover Terrace House, and Park Penthouse): * For 1 to 6 night stays: Notice fourteen days before arrival is required to avoid a fee of one night’s rate plus tax. A one-night deposit is required upon booking confirmation and is fully refundable up until fourteen days prior to arrival. * For 7 nights plus stays: Notice fourteen days before arrival is required to avoid a fee of one night’s rate plus tax. A 50% deposit of the stay is required upon booking confirmation and is fully refundable up until 7 days prior to arrival.
Q: How much is the refundable pet deposit at 1 Hotel Mayfair in London, England?
A: There is no deposit, but a cleaning fee of £150 will be charged if required for excessive cleaning at end of stay.
Q: How much is the security deposit at 1 Hotel Mayfair?
A: To cover incidentals, an incidental hold of £150 per day will be placed on your credit card during check-in.
Q: Is 1 Hotel Mayfair in London, England pet-friendly?
A: Yes, 1 Hotel Mayfair in London, England is pet-friendly. They warmly welcome up to two dogs per reservation with no extra fee. Guests are encouraged to add their pets to their reservation when booking.
Q: Is a security deposit required at check-in at 1 Hotel Mayfair?
A: To cover incidentals, a hold of £200 per day will be placed on your credit card at check-in, and additional funds will be authorized as needed based on your incidental charges.
Q: Is early check-in allowed at 1 Hotel Mayfair?
A: We will do our very best to accommodate early check-in requests if you let us know in advance. For guests staying in our Retreat Collection suites, early check-in is a benefit, subject to availability. If we are unable to accommodate an early check-in, we will gladly stow your luggage safely and securely until your room is ready.
Q: Is late check-out available at 1 Hotel Mayfair?
A: Yes, late check-out is available at 1 Hotel Mayfair, subject to availability. We will do our very best to accommodate your request if you let us know in advance. Late check-out fees are as follows: * 50% of the room/suite rate for late check-out before 3:00 PM. * The full nightly rate for late check-out after 3:00 PM.
Q: Is the deposit refundable if I cancel at 1 Hotel Mayfair?
A: For Pay Later rates, deposits for Signature Suites are fully refundable if cancelled up to fourteen days prior to arrival for stays of 1 to 6 nights, and up to 7 days prior to arrival for stays of 7 nights or more. Pay Now rates are non-refundable.
Q: Is there a designated pet area or pet park at 1 Hotel Mayfair in London, England?
A: No, a designated pet area or pet park is not available at 1 Hotel Mayfair in London, England.
Q: Is there a fee for extra beds at 1 Hotel Mayfair?
A: There are no extra beds available at this property.
Q: Is there a fee for late check-out at 1 Hotel Mayfair?
A: Yes, there is a fee for late check-out at 1 Hotel Mayfair. For late check-out before 3:00 PM, the fee is 50% of the room/suite rate. For late check-out after 3:00 PM, the full nightly rate will be charged. All late check-outs are subject to availability.
Q: Is there a pet weight restriction at 1 Hotel Mayfair in London, England?
A: Yes, 1 Hotel Mayfair in London allows pets with a combined maximum weight of 40 pounds per room.
Q: What is the limit for pet weight at 1 Hotel Mayfair in London, England?
A: The combined maximum weight for pets allowed per room at 1 Hotel Mayfair is 40 pounds.
Q: What is the pet policy at 1 Hotel Mayfair in London, England?
A: 1 Hotel Mayfair in London warmly welcomes pets with no extra fee, allowing guests to bring up to two dogs. Pets should be added to the reservation when booking online or by contacting the hotel. For the comfort of all guests, pets must stay on a leash or in a carrier while in public spaces and should never be left unattended. Pets are welcome in all hotel venues until 5pm, including Dovetale and Dover Yard, and have all-day access to Neighbours Cafe in the hotel lobby. Guests should be aware that any damages or extra cleaning caused by pets may incur additional costs.
Q: What payment methods does 1 Hotel Mayfair accept?
A: 1 Hotel Mayfair accepts American Express, Visa, Mastercard, Diners Club, JCB, Maestro, Discover, UnionPay, and Cash. Credit cards must be presented upon check-in and must be the same card used to make the reservation.
Q: When is the deposit refunded at 1 Hotel Mayfair?
A: For Signature Suites booked under Pay Later rates: * For stays of 1 to 6 nights, the one-night deposit is fully refundable up until fourteen days prior to arrival. * For stays of 7 nights or more, the 50% deposit is fully refundable up until 7 days prior to arrival.
Q: Will 1 Hotel Mayfair hold luggage after check-out?
A: Yes, 1 Hotel Mayfair will gladly stow your luggage safely and securely after check-out until you are ready to move on.